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  • Desktop Telephone Pricing | Columbia University Information Technology
    RolmPhone 624SLK multi line console set with display 48 60 RolmPhone Unlimited Local and Domestic Long Distance Usage 8 45 Additional new 851 854 DID extension private line reserved 5 40 Analog Line Fax machine Credit card connections Modem line 31 00 Netphone VoIP IP450 Phone 3 line 39 75 Netphone VoIP IP650 Phone 6 line 43 00 Netphone VoIP Expansion Module Sidecar only available with IP650 16 50 NetPhone IP5000 Conference Phone 48 20 NetPhone IP6000 Conference Phone 52 40 NetPhone IP7000 Conference Phone 58 60 Soundstation 2 Standard Conference Phone 48 20 Soundstation 2W Conference Phone 52 40 Soundstation VTX1000 Conference Phone 58 60 Elevator K Tech Phone CUIT Expense 31 00 CHANGE IN SERVICE One Time Charge Phone move upgrade downgrade no technician required 94 00 Phone move downgrade upgrade technician onsite 1st connection per bldg floor 220 00 Add extension on phone feature package change software group 94 00 Feature change per extension add or change software group 94 00 Line restriction change class of service 94 00 MISCELLANEOUS SERVICES One Time Charge Expedite Charge on RUSH Field Project orders per order 1080 00 Expedite Charge on RUSH software orders per order 220 00 Additional Expedite Charge on RUSH orders per additional item line 110 00 Network Field Services labor charge per hour 110 00 Network Engineering Project Management Fee 15 Third Repair Appointment 106 12 Capital Construction Renovation and Network Upgrade Projects The cost of jack installations can vary depending on the scope of the project Please refer to the following link and contact the Network Engineering and Project Management group to initiate a conversation about the service you would like to order and we will give you a project estimate http cuit columbia edu network infrastructure specifications myUNI Service Desk myColumbia FAQ A Z

    Original URL path: http://cuit.columbia.edu/desktop-telephone-pricing (2016-05-01)
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  • NetPhone: Reset Password | Columbia University Information Technology
    Services About Us Give Us Feedback Computing Support About CUIT CUIT Careers CUIT Email Services Research Computing Services Teaching Learning Applications CUIT Public Computing Facilities IT Policies IT Security Resources Manage my UNI Security Awareness Training Software and Downloads Search CUIT Go Text Size a a Other Columbia IT Groups Columbia University Medical Center Information Technology CUMC IT Center for Digital Research and Scholarship CDRS Business School Information Services ITG

    Original URL path: http://cuit.columbia.edu/netphone-reset-password (2016-05-01)
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  • Learn About Using NetPhone | Columbia University Information Technology
    About Us Give Us Feedback Computing Support About CUIT CUIT Careers CUIT Email Services Research Computing Services Teaching Learning Applications CUIT Public Computing Facilities IT Policies IT Security Resources Manage my UNI Security Awareness Training Software and Downloads Search CUIT Go Text Size a a Other Columbia IT Groups Columbia University Medical Center Information Technology CUMC IT Center for Digital Research and Scholarship CDRS Business School Information Services ITG Law

    Original URL path: http://cuit.columbia.edu/learn-about-using-netphone (2016-05-01)
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  • Interactive Intelligence Applications | Columbia University Information Technology
    ability to provide appropriate staff coverage throughout the day In an ACD environment statistical reporting provides the call center manager with the appropriate tools for coaching agents The agent performance report provides the number of calls answered by each individual agent as well as other call details Reports are also available to measure overall team performance Interaction Center Business Manager Interaction Center Business Manager ICBM records and stores business conversations Recorder Recall gives supervisors and managers the ability to listen to recorded business conversations between staff and callers All calls into the main departmental line are recorded when answered by an agent Outgoing calls are recorded when the agent initiates the call from the ININ client Supervisors have access to these recorded conversations directly from their computers by opening the ICBM application and selecting the date and time of the call Note Callers must dial the main departmental line to be recorded Individual personal phone lines will not be recorded Interaction Client Interaction Client a desktop or laptop application is accessed daily by staff Staff use this client application to monitor the status of peers in their workgroup They also have the ability to monitor and view work group queues and activity The application allows the them to initiate calls directly from the client without lifting the telephone handset Incoming calls are answered with the click of a mouse myUNI Service Desk myColumbia FAQ A Z Services About Us Give Us Feedback Computing Support About CUIT CUIT Careers CUIT Email Services Research Computing Services Teaching Learning Applications CUIT Public Computing Facilities IT Policies IT Security Resources Manage my UNI Security Awareness Training Software and Downloads Search CUIT Go Text Size a a Other Columbia IT Groups Columbia University Medical Center Information Technology CUMC IT Center for Digital Research and Scholarship

    Original URL path: http://cuit.columbia.edu/interactive-intelligence-applications (2016-05-01)
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  • ININ Automatic Call Processing Voicemail Fees | Columbia University Information Technology
    00 ININ Automatic Call Processing Customized Recording per session 520 00 ININ Automatic Call Processing Software Modification 572 00 Phone Modifications 94 00 Phonemail and NetPhone Voicemail Broadcasts 405 91 Recurring Charges ACD Single Level Customized message 53 00 CP MultiLevel Generic MEssage 36 45 Call Processing Menu driven System per level 36 45 ACD Report per report week electronic 10 82 ACD Report per month paper 55 20 OmviSource Voice Recorder per station 36 40 myUNI Service Desk myColumbia FAQ A Z Services About Us Give Us Feedback Computing Support About CUIT CUIT Careers CUIT Email Services Research Computing Services Teaching Learning Applications CUIT Public Computing Facilities IT Policies IT Security Resources Manage my UNI Security Awareness Training Software and Downloads Search CUIT Go Text Size a a Other Columbia IT Groups Columbia University Medical Center Information Technology CUMC IT Center for Digital Research and Scholarship CDRS Business School Information Services ITG Law School Information Technology SIPA Computer Facilities Social Work Computing and Instructional Technology Columbia College Information Technology CCIT Columbia Center for New Media Teaching and Learning Search Columbia edu Submit Webmaster Columbia University Information Technology 615 West 131st St Floor 5 New York NY 10027 212 854

    Original URL path: http://cuit.columbia.edu/inin-automatic-call-processing-voicemail-fees (2016-05-01)
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  • Rolm Phone Model 624 | Columbia University Information Technology
    you may see a trunk number such as T123 or a combination of numbers letters and symbols that make no logical sense You may also be surprised when the number on your display phone is different from the number the caller gives you to call back Some organizations have a system that routes all outgoing calls through a central number within the organization The display phone can give you only the information that comes from the Verizon central office If there is no information sent along with the call the ROLM switch will simply display your line number and your name as it normally appears on your display phone To order a Model 624 RolmPhone see Optional Services The faceplate on a Model 624 RolmPhone CONF Conference Call Allows up to eight parties to be brought into a conversation FORWARD Call Forwarding Allows your calls to ring at another extension CAMP Allows you to connect to a busy RolmPhone when it becomes free Callback camp on FLASH Consultation Call Allows you to put a conversation on soft or temporary hold while you call another party TRANSFER Allows you to transfer a call to another extension or an operator CONNECT Allows you to connect to a camped on call a parked call or alternate between callers HOLD Allows you to temporarily hang up without disconnecting your caller RolmPhones are fitted with feature buttons labeled for their functions HOLD FORWD etc and access code buttons and FLASH which activate certain steps in the dialing procedures Not all RolmPhones have the same feature buttons However the function of a feature button can be duplicated by using access code buttons as indicated in the RolmPhone Tutorial myUNI Service Desk myColumbia FAQ A Z Services About Us Give Us Feedback Computing Support About CUIT CUIT

    Original URL path: http://cuit.columbia.edu/rolm-phone-model-624 (2016-05-01)
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  • Phone Service Price List for Faculty and Staff | Columbia University Information Technology
    myUNI Service Desk myColumbia FAQ A Z Services About Us Give Us Feedback Computing Support About CUIT CUIT Careers CUIT Email Services Research Computing Services Teaching Learning Applications CUIT Public Computing Facilities IT Policies IT Security Resources Manage my UNI Security Awareness Training Software and Downloads Search CUIT Go Text Size a a Other Columbia IT Groups Columbia University Medical Center Information Technology CUMC IT Center for Digital Research and

    Original URL path: http://cuit.columbia.edu/rolmphone-service-faculty-staff/phone-service-price-list-faculty-staff (2016-05-01)
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  • Connected Data Protector Service Details | Columbia University Information Technology
    some site off campus While we feel that our system will provide you with a very high level of reliability there is no such thing as a foolproof computer system The backup server called the Data Center may need to be taken out of service occasionally for maintenance or reconfiguration Service subscribers will be notified in advance of any such occurrences If DataProtector tries to back up your computer during one of these outages and is unable to contact the server it will try again later automatically so the integrity of your backups will not be compromised myUNI Service Desk myColumbia FAQ A Z Services About Us Give Us Feedback Computing Support About CUIT CUIT Careers CUIT Email Services Research Computing Services Teaching Learning Applications CUIT Public Computing Facilities IT Policies IT Security Resources Manage my UNI Security Awareness Training Software and Downloads Search CUIT Go Text Size a a Other Columbia IT Groups Columbia University Medical Center Information Technology CUMC IT Center for Digital Research and Scholarship CDRS Business School Information Services ITG Law School Information Technology SIPA Computer Facilities Social Work Computing and Instructional Technology Columbia College Information Technology CCIT Columbia Center for New Media Teaching and Learning

    Original URL path: http://cuit.columbia.edu/connected-data-protector-service-details (2016-05-01)
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