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  • Connected Data Protector Frequently Asked Questions | Columbia University Information Technology
    your backup to establish even more protection Q I have a virus on my computer How do I know I m getting a clean backup A You would restore your best estimate and then run a virus check immediately upon completing the restore using the latest definitions Make sure you do not open or execute any files Viruses cannot be transmitted from one user to another in the Data Center This is because your data and everybody else s data is encrypted and compressed in 5mb data blocks User data cannot be executed at all within the data center Q What s the difference between Heal and Retrieve A You use Retrieve to restore several files a folder all data files or just one file Heal is used to recover your hard drive from a catastrophic failure putting together your applications and operating system to the state it was at the time of the restore Q I don t see a Heal Wizard tab Does that mean I can t do a Heal A If you don t see the Heal Wizard tab it means you have not done a full backup yet on your computer This is mandatory before a Heal can be performed Q Connected DataProtector doesn t start Can I re install it A Yes You may need to see yor departmental IT support contact for assistance with this You ll need to restore to an existing account Q I lost my encryption key how do I get another one A See your department IT contact Q Can I use my backup copy to move my whole computer to another system A Only if the second computer has idenitical hardware and the same operating systems as the original computer To transfer just data from one computer to another you would use the Data Migration command line utility You would want to get assistance with this Q Can I restore a file and still keep a copy of my current file A Yes you can indicate when you restore a file that you wish to save it to different directory or to change it s name Q How long are files kept on the backup server A This might vary depending on the file when it was deleted or when it was changed Files deleted from your pc will be removed from the data center after 90 days For files that have been changed in some way the current configuration is that they are removed after 45 days or after 10 revisions A cancelled account deletes after 15 days Q I backed up some private files by accident How do I delete it off the backup server A Your files are stored compressed and encrypted CUIT staff cannot see your files If you want the files removed from the server you can unselect a file from the backup list It will be removed when you do the backup Q If some other computer is backed up and they

    Original URL path: http://cuit.columbia.edu/connected-data-protector-frequently-asked-questions (2016-05-01)
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  • Printers for Faculty and Staff | Columbia University Information Technology
    a black and white laser printer and fully capable of networking with the ALPHA domain for easy installation and management HP LaserJet Pro 400 M402dn Printer A duplex ready which uses a 3 5 color touchscreen to access and print from the web It can be networked to share with other members of your workgroup and installed on the ALPHA domain HP Color LaserJet Enterprise M553dn Printer A color laser printer with automatic two sided printing and sheet fed document finishing that has the capability to be networked to share with other members of your workgroup and installed on the ALPHA domain myUNI Service Desk myColumbia FAQ A Z Services About Us Give Us Feedback Computing Support About CUIT CUIT Careers CUIT Email Services Research Computing Services Teaching Learning Applications CUIT Public Computing Facilities IT Policies IT Security Resources Manage my UNI Security Awareness Training Software and Downloads Search CUIT Go Text Size a a Other Columbia IT Groups Columbia University Medical Center Information Technology CUMC IT Center for Digital Research and Scholarship CDRS Business School Information Services ITG Law School Information Technology SIPA Computer Facilities Social Work Computing and Instructional Technology Columbia College Information Technology CCIT Columbia Center for

    Original URL path: http://cuit.columbia.edu/printers-faculty-staff (2016-05-01)
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  • Multifactor Authentication Training Videos | Columbia University Information Technology
    Feedback Computing Support About CUIT CUIT Careers CUIT Email Services Research Computing Services Teaching Learning Applications CUIT Public Computing Facilities IT Policies IT Security Resources Manage my UNI Security Awareness Training Software and Downloads Search CUIT Go Text Size a a Other Columbia IT Groups Columbia University Medical Center Information Technology CUMC IT Center for Digital Research and Scholarship CDRS Business School Information Services ITG Law School Information Technology SIPA

    Original URL path: http://cuit.columbia.edu/multifactor-authentication-training-videos (2016-05-01)
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  • FAQ: Toopher for Windows RDP | Columbia University Information Technology
    in this case a mobile phone How does multifactor authentication work with RDP To use RDP to log into a server protected with Toopher enter your username and password at the RDP prompt as usual Following a successful username and password authentication Toopher will send an authentication request to your mobile device Tap Allow to let the authentication proceed and continue to your RDP session The first time you use RDP with Toopher you will be asked to enter a name for your computer This name will be displayed to you on subsequent Toopher authentication requests How does the pairing process work with RDP To pair your UNI and mobile device with Toopher use the CAS MFA protected workflow as described here To pair a non UNI username use the pairing workflow provided by the Toopher RDP component First download and install the Toopher app onto your Android or Apple smartphone When you are prompted to enter a pairing phrase open the Toopher app and tap the orange box with the white plus sign in the upper right corner Type the pairing phrase generated by the Toopher app at the Toopher prompt in your RDP session and hit enter If you are prompted for a computer name type a name for your workstation at the Toopher prompt in your RDP session and hit enter You will now receive an authentication request via the Toopher app Tap Allow to let the authentication proceed and continue to your RDP session Can you use one time passwords OTPs with RDP No at present Toopher RDP authentication requires the Toopher app Only the web interface accepts OTPs myUNI Service Desk myColumbia FAQ A Z Services About Us Give Us Feedback Computing Support About CUIT CUIT Careers CUIT Email Services Research Computing Services Teaching Learning

    Original URL path: http://cuit.columbia.edu/faq-toopher-windows-rdp (2016-05-01)
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  • FAQ: Toopher for Unix Logins | Columbia University Information Technology
    MFA to a smaller number of host installations and logins How is a host set up to require multifactor authentication MFA is controlled by the PAM authentication stack On an MFA protected host PAM authentication is configured to require the use of Toopher in addition to the entry of a username and password or presentation of a kerberos ticket If you already have a valid kerberos Ticket Granting Ticket when you authenticate to an MFA protected host you will not have to re enter your username and password but you will be required to use Toopher How do I use Toopher on a Unix host for the first time To pair your mobile device Start off by installing the Toopher app on your Apple or Android smartphone or tablet In order to use MFA on a host you must first pair your mobile device with the Toopher service by running the pairing command usr bin toopher pair With toopher pair running open the Toopher app onyour mobile device and tap the orange box to generate a pairing phrase Enter the pairing phrase at the host command line and acknowledge the pairing request by tapping the Allow button when prompted by the Toopher mobile app You have now paired your phone with the Toopher service To use toopher multifactor authentication The next time you attempt to authenticate to a Toopher protected Unix host the Toopher mobile app will present you with an Authentication Request Tap the Allow button to let the authentication proceed and continue with your login Do I have to pair my device for each Unix host I log into No Toopher will use a single device pairing for all of the Unix hosts you log into with your UNI and which have access to your home directory If

    Original URL path: http://cuit.columbia.edu/faq-toopher-unix-logins (2016-05-01)
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  • CUIT Computer Account Eligibility | Columbia University Information Technology
    eligible for accounts once Student Information Services enters them into the student database For students starting in the the Fall semester this occurs at some point during the previous summer New Faculty and Staff Recently hired faculty and staff who do not yet appear in the Human Resources database can acquire a temporary CUIT computer account by being entered in a departmental data feed called DIA Staff of Affiliate Institutions Staff of institutions affiliated with Columbia may or may not be eligible for accounts depending on agreements between their institution and Columbia Call the CUIT Service Desk at 212 854 1919 for further information Casual Employees Casual employees who are entered into DIA are eligible for email accounts but are not authorized to access restricted online resources unless they are located physically on campus This is due to legal licensing restrictions on online data myUNI Service Desk myColumbia FAQ A Z Services About Us Give Us Feedback Computing Support About CUIT CUIT Careers CUIT Email Services Research Computing Services Teaching Learning Applications CUIT Public Computing Facilities IT Policies IT Security Resources Manage my UNI Security Awareness Training Software and Downloads Search CUIT Go Text Size a a Other Columbia IT

    Original URL path: http://cuit.columbia.edu/cuit-computer-account-eligibility (2016-05-01)
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  • Choosing a Secure Macintosh OS X Password | Columbia University Information Technology
    figure out If this password is forgotten it cannot be reset You may want to write it somewhere safe but remember if you write the password and keep it near your machine anyone who finds it will be able to access all of your data and programs To change the password on an OS X account Open System Preferences from your dock or from the Apple menu Click Accounts in the System pane Select the account whose password you want to change from the account list on the left Click the Change Password button if you see it Type a new password in the Password field and re type it in the Verify field You may also enter a hint to remind you of the password should you forget it Quit System Preferences saving your changes To reach this page quickly in the future use the keyword macpwd Reporting Security Problems Send reports of security incidents attacks or questions to security columbia edu myUNI Service Desk myColumbia FAQ A Z Services About Us Give Us Feedback Computing Support About CUIT CUIT Careers CUIT Email Services Research Computing Services Teaching Learning Applications CUIT Public Computing Facilities IT Policies IT Security Resources Anti virus Backing Up CUIT Security Downloads CUIT Security How To s CUMC IT Security Filesharing Networks Handling Personally Identifying Information Information Security Tips and Tricks Keep Your Operating System Up To Date Phishing Scams and Spam Physical Security Protecting Your Passwords Social Networking Do s and Don ts Students Getting Started with Computer Security Symantec Security Response Using Strong Passwords Windows Update Manage my UNI Security Awareness Training Software and Downloads Search CUIT Go Text Size a a Other Columbia IT Groups Columbia University Medical Center Information Technology CUMC IT Center for Digital Research and Scholarship CDRS Business School

    Original URL path: https://cuit.columbia.edu/cuit/it-security-practices/using-strong-passwords/choosing-secure-macintosh-os-x-password (2016-05-01)
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  • Protecting Your Passwords | Columbia University Information Technology
    where your paycheck goes and is considered a serious policy violation But it s just not a smart thing to do anywhere It s very important to use different passwords for different systems This limits the damage a malicious person can do should a password fall into the wrong hands Everyone understands that it s nearly impossible to memorize a different strong password for each service you need to log in to It s a good idea to have a set of four or five very strong passwords that you use on different systems Do everything you can to memorize your passwords but if for some reason you absolutely must write down a password always keep the note with you or in a locked file and do not write down the corresponding ID Choosing Strong Passwords To reach this page quickly in the future use the keyword protectpwd Reporting Security Problems Send reports of security incidents attacks or questions to security columbia edu myUNI Service Desk myColumbia FAQ A Z Services About Us Give Us Feedback Computing Support About CUIT CUIT Careers CUIT Email Services Research Computing Services Teaching Learning Applications CUIT Public Computing Facilities IT Policies IT Security Resources Anti virus Backing Up CUIT Security Downloads CUIT Security How To s CUMC IT Security Filesharing Networks Handling Personally Identifying Information Information Security Tips and Tricks Keep Your Operating System Up To Date Phishing Scams and Spam Physical Security Protecting Your Passwords Social Networking Do s and Don ts Students Getting Started with Computer Security Symantec Security Response Using Strong Passwords Windows Update Manage my UNI Security Awareness Training Software and Downloads Search CUIT Go Text Size a a Other Columbia IT Groups Columbia University Medical Center Information Technology CUMC IT Center for Digital Research and Scholarship CDRS Business School

    Original URL path: https://cuit.columbia.edu/cuit/it-security-practices/protecting-your-passwords (2016-05-01)
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