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  • Using Your NetPhone | Columbia University Information Technology
    the phones it cannot be used on the other one The shared line icon changes to a moving icon and the line LED turns red when the line is in use remotely Calls on shared lines can be transferred put on hold or added to a conference Alteratives to Share lines You can use one of the following alternatives if you need help managing incoming calls and voicemail when a shared line setup is not appropriate for example if you are temporarily away from the office Using myNetPhone set your voicemail delivery method to Email and Telephone and then enter the email address of the person who will manage your voicemail in the Email Address for Voicemail Delivery field This will enable the person to listen to your messages when they access their email account it will also provide you with a copy of incoming calls in your phone s logs You will still need to log into your voice mailbox and manage these calls listen save delete when you return Use myNetPhone to forward all your calls to another line during your absence Intercom Intercom lines are available with NetPhone An intercom line has no associated voice mailbox and can accept no incoming calls It is meant for private communication between two NetPhone customers Please contact CUIT to discuss seting up an intercom line in your office Connecting your phone Instructions for connecting your NetPhone are in the vendor s Quick Start Guide for your phone Polycom SoundPoint IP 430 Quick Start PDF file Polycom Soundpoint IP 601 Quick Start PDF file Voice data wall jacks Orange data Ethernet port Yellow PoE power over ethernet port for NetPhones Black analog port for traditional ROLM phone Request design help Please contact CUIT if you would like help designing a phone setup to meet the special needs of your office or if you need more than two lines on your phone Available features include automatic call processing distribution shared lines intercom and multiple keys per line MAKING CALLS Placing a call Using the handset Pick up the handset to obtain dial tone and then dial the desired number Using speakerphone mode Press the speakerphone key any assigned line key or the NewCall soft key to obtain dial tone and then dial the desired number Using a headset With a headset connected press the headset key any assigned line key or the NewCall soft key to obtain dial tone and then dial the desired number You also have the option of dialing directly from the dial pad without first getting dial tone Simply enter the number and then lift the handset press the Dial soft key or press the headphone or speakerphone key The active call will appear on the display showing the call duration and destination What numbers to dial To call an 854 853 or 851 number dial the prefix 4 3 or 1 plus the last four digits To call an off campus number dial 93 plus the number See information about inter campus tie lines and other dialing prefixes Tip During a call you can alternate between handset headset and speakerphone modes by pressing the headset or speakerphone keys or by picking up the handset Leaving a voicemail message If the party you re calling does not answer you will be prompted to leave a voicemail message Tips If you want to skip the greeting and record your message immediately press once you hear the beginning of the greeting If you want to leave voicemail without ringing the other party s phone don t dial their number instead dial 6 8600 You will be prompted to enter the extension for which you want to leave a message and will then be able to record your message Ending a call There are two methods to end a call Press the EndCall soft key Replace the handset or press the speakerphone key if in speakerphone mode or press the headset key if in headset mode Emergency 911 calling To report an emergency please dial 99 or 854 5555 and state your exact location street address floor room Please do not dial 911 emergency responders cannot determine your location from the Columbia phone system Using call logs Your NetPhone stores lists of calls placed missed and received 100 of each To view the logs press Menu followed by Features Call Lists and Missed Received or Placed as desired Scroll through the lists using the up and down arrow keys For any call press the Edit soft key to amend the dial string before dialing the Dial soft key to dial the number the Exit soft key to return to the previous menu For additional choices press the More soft key followed by the Info soft key to view information about the call the Save soft key to store the contact in your contact directory the Clear soft key to delete the call from the list Press the More and Exit soft keys to return to the idle display Tip The arrow keys are shortcuts for reviewing call logs Press the right arrow key for placed calls the left arrow key for received calls or and down arrow key for missed calls Redialing a number Press Redial to dial the number of the last call placed from your phone To redial another previously dialed number Press the right arrow key from the phone s idle display to see the list of placed calls OR Press Menu and then select Features Model 601 Press the Directories key Select Call Lists and Placed Calls from the display menus to access the list Navigate using the up and down arrow keys and press the Dial soft key to place the call Using the contact directory In addition to lists of missed placed and received calls your phone can store a local directory of 500 contacts You can add edit dial or search for any contact in this list with just a few keystrokes To add or edit a contact If you have a Model 430 phone press Menu and select Features and Contact Directory If you have a Model 601 phone press Directories and select Contact Directory Press the More and Add soft keys to enter another contact into the phone s database or navigate to an existing entry and press the Edit soft key Enter the first and or last name from the keypad Press the 1 A a soft key to select between numeric and upper lower case alphanumeric modes Press the More and Encode soft keys to access special characters in other languages if necessary Model 601 Press the Encoding soft key Enter a phone number for the contact This is a required field and it must be unique not already in the directory The Speed Dial Index will automatically be assigned the next available index value Ring Type and Divert Contact may be left blank Use the right and left arrow keys to switch between Enabled and Disabled settings for the last four fields Press the Save soft key to confirm or the Cancel soft key to abandon the changes then press the Menu key Model 601 Directories or the Exit soft key to return to the idle display Tip Contacts can be added easily from call logs See Using call logs for more information To search for a contact Press the More and Search soft keys from the Contact Directory menu Using the dial pad enter the first few characters for first or last names Press the Search soft key to search for contacts Successful matches can be dialed from the resulting screen To dial from your contact directory Once you have located the contact you want to call either by searching or scrolling through your contact directory press the Dial soft key to dial the number Using speed dial Speed dial allows you to 1 assign speed dial indices to contacts and 2 associate numbers in your contact directory with available line keys on your phone a maximum of one for Model 430 phones five or more for Model 601 phones allowing you to dial these numbers quickly and easily Tip If an incoming phone number is assigned to a line key you cannot use that line key for a speed dial assignment Each entry you add to your contact list is assigned the next consecutive speed dial index when you add an entry it will be associated automatically with the next available line key until they are all filled This means that with a Model 430 phone two lines the first contact you add will automatically show up as the one speed dial you have available One line is reserved for your own number With a Model 601 phone the number of line keys available for speed dial assignment depends on how many actual incoming lines you have on your phone You can change the speed dial indices assigned to your contacts in order to control which one s and in which order they appear on your line keys Changing a speed dial index Press Menu and select Features and Contact Directory Model 601 press Directories and select Contact Directory Scroll to the entry of your choice using the up and down arrow keys and press the Edit soft key Delete the existing speed dial index by scrolling down to the Speed dial field and then pressing the soft key Model 601 the x key If desired enter a new speed dial index if you have a Model 430 two line phone setting someone s speed dial index to 1 will allow you to dial their number by pressing your second line key if it s not in use for an actual second line Press the Save soft key to confirm or the Cancel soft key to abandon the change and press the Exit soft key to return to the idle display Dialing with speed dial To dial a number assigned to a line key simply press the line key directly opposite the number on the display To dial any contact with an assigned speed dial index press the up arrow and then the speed dial index Tip To view a list of assigned speed dial entries press the up arrow from the idle display Navigate up and down the list using the up and down arrow keys dial by pressing the check mark key the Dial soft key or the speed dial index Muting the microphone To prevent the party on the other end of a call from hearing you during a call press the Microphone Mute key The LED on the phone will light up and a flashing microphone on the display indicates that the other party parties cannot hear you Microphone mute applies to all modes handset speakerphone and headset You can still hear all other parties while Mute is enabled Press the Microphone Mute key again to turn off the feature Tie Line Dialing prefixes Types of calls Dial the following Morningside campus 4 xxxx officers and administrators 3 xxxx students 1 xxxx digital Centrex Medical Center tie line 51x xxxx Columbia University operator 90 Teachers College tie line 94 xxxx LDEO tie line 95 xxxx NYC PSAP Public Safety Access Point 911 93 911 Columbia University Emergency calls Public Safety command center at 854 5555 99 NYC information directory assistance etc 93 311 93 411 North American number 93 1 xxx xxx xxxx International number 93 011x Personal Security Code PSC 97 PSC area code and number Using a personal security code Personal security codes allow charging calls on a restricted line by prefixing the call with a special code To use your personal security code to make a call dial 97 plus your code and then the number If you need to set up a personal security code please contact CUIT Blocking caller ID Caller ID can be blocked for ALL calls via myNetPhone To block your outgoing caller ID on a per call basis press 67 and then dial If you have blocked your caller ID for all calls via myNetPhone you can allow it to be sent on a per call basis by prefixing the number you dial with 82 Making a conference call You can create a conference with two other parties using the phone s local conferencing feature Place a call to the first party Press the Cnfrnc soft key on a Model 430 Model 601 the Conference key to create a new call The active call will automatically be placed on hold Dial the phone number of the second party or use the arrow keys to access speed dial numbers or missed placed and received call lists From one of these lists press the Dial soft key When the second party answers press the Cnfrnce soft key Model 601 the Conference key again to join all parties in the conference or press the Split soft key to put the first call on hold and keep the second call as the active call A conference may be created at any time between an active call and a call which is on hold on the same line or another line by pressing the Join soft key Tip Ending the call on the conference originator s phone will not end the conference the other two parties can continue to talk If you need to create a conference with more than three participants please contact CUIT Splitting a conference When a conference has been established pressing the Split soft key will split the conference into two calls on hold RECEIVING CALLS Answering a call Using the handset Pick up the handset Using speakerphone mode Press the speakerphone key the line key with the active indicator or the Answer soft key Using a headset Press the headset key The active call will appear on the display showing the call duration andorigination Tip Pressing the Reject soft key will send an incoming call directly to voicemail Call waiting If an incoming call arrives while you are on the phone you will hear a beep as well as see an indication on the display that you have a second call Press the Hold soft key to put the first call on hold you will hear your phone ring with the second call Press the Answer soft key to answer it Putting a call on hold During a call press Hold or the Hold soft key The call will be placed on hold and this will be indicated on the display Press the Resume soft key or the line key to retrieve the call Managing multiple calls on hold If multiple cals are on hold on a single line key use the arrow keys to switch between the calls and then press the Resume soft key to retrieve the desired call If more than two calls are on hold on a single key an indication will appear on the display for example 2 3 shows that this is the second of three calls If calls are on hold on more than one line key the details of the calls on any line can be viewed by pressing the line key and holding it down for a few seconds If a line key is pressed briefly the first call on hold on that line will be retrieved Transferring calls During a call press the Trnsfr soft key Model 601 the Transfer key to place the active call on hold Dial the number to which you want to transfer the call OR use the arrow keys to access speed dial numbers and missed placed and received call lists From one of these lists press the Dial soft key Press the Trnsfr soft key Model 601 the Transfer key again to complete the transfer This can be done as soon as you hear the ringback sound or you can wait until the third party answers and talk to them before completing the transfer The transfer may be cancelled during establishment by pressing the Cancel soft key The original call will be resumed Tip You can also make a blind transfer without talking to the third party by pressing the Blind soft key Tip Do not transfer a call to an intercom line Doing so does not allow the caller to leave voicemail and the light on the target phone will not light up to indicate the incoming call Transferring calls with a shared line intercom setup If your phone is configured with shared lines and an intercom Place the call on hold Use the intercom to announce the call Hang up your phone the other person should press the line key associated with the incoming call to retrieve it Tip Remember do not transfer the call to the intercom line Transferring a call directly to voicemail You can transfer a call directly to someone else s voicemail With the caller on the line Press the Trnsf r soft key Model 601 the Transfer key Press the Blind soft key Dial 6 then Press the extension where you want to transfer the call Finally hang up the phone This is a blind transfer You will not have an opportunity to leave a message of your own Parking and picking up calls If you receive a call on one phone you can park it in a parking lot go to another phone and pick the call Tip You can only pick a parked call from another NetPhone To park a call transfer it to 700 and make note of the parking lot number you re given e g 701 Press the Trnsfr soft key Model 601 the Transfer key and dial 700 Do NOT press the Blind soft key Press the Send soft key Listen to the parking lot number press the Trnsfr soft key Model 601 the Transfer key again to park the call and hang up To pick the call from another phone dial the parking lot number

    Original URL path: http://cuit.columbia.edu/using-your-netphone (2016-05-01)
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  • NetPhone Getting Started Model 601 | Columbia University Information Technology
    personal greetings You can record separate greetings outgoing messages for internal and external callers or you can use the generic greeting and simply record your name in your own voice Use a temporary greeting vacation message when your normal working routine will be interrupted for a period of time e g when you are away on vacation or at a conference The temporary greeting overrides all other greetings to return to using your regular greetings delete the temporary one Access your voice mailbox From the main menu press 0 for mailbox options From the spoken prompts select the type of greeting you want to record internal external name or temporary Wait to hear the system prompt record your greeting and then press when you re finished Follow the spoken prompts to accept listen to or re record the greeting When finished press to return to the main menu or to exit Tip If you prefer to use just one greeting rather than separate internal and external greetings use a temporary greeting instead Deleting a temporary greeting Access your voice mailbox From the main menu press 0 for mailbox options Press 4 for temporary greeting Press 2 to erase your temporary greeting The system will confirm that your temporary greeting has been removed Press to exit Tip The system will not announce that you are using a temporary greeting when you log in to review your messages so you ll need to REMEMBER to remove it when you want to return to using your normal greetings Using myNetPhone to change settings The myNetPhone web page lets you manage certain options related to your NetPhone service including changing your voicemail delivery method selecting a referral extension setting up call forwarding and changing your voicemail password Tip If you forget your voicemail password you can set a new one yourself on the web using your UNI and password Using NetPhone Making Calls To place a call with your NetPhone simply lift the handset and dial to place a call using the speakerphone press any assigned line key the speakerphone key or the New Call soft key to obtain dial tone and then dial To call an 854 853 or 851 number dial the prefix 4 3 or 1 plus the last four digits To call an off campus number dial 93 plus the number Information about inter campus tie lines and other dialing prefixes is available online Information on using a headset with your NetPhone Receiving calls When your NetPhone rings simply pick up the handset to answer using the speakerphone press the speakerphone key the line key with the active indicator or the Answer soft key Information on using a headset with your NetPhone Retrieving your voicemail messages To retrieve your voicemail messages from your own NetPhone access your voice mailbox and follow the spoken prompts By default you will also receive a copy of each of your voicemail messages in your email inbox as an attached sound file wav that you

    Original URL path: http://cuit.columbia.edu/netphone-getting-started-model-601 (2016-05-01)
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  • Configuring Internet Explorer for Onbase | Columbia University Information Technology
    pop up blocker installed e g the Yahoo and or Google toolbar pop up blockers If so please be sure to add the OnBase website to the list of allowable addresses to the respective pop up blocker settings Click Close Click Trusted Sites Green check under Select a Zone to view or change security settings Under Add this website for this zone type https onbaseweb cuit columbia edu https onbaseweb2 cuit columbia edu Click the Add button Click Close Click the Security Tab then click Custom Level Scroll down to ActiveX controls and plug ins and find Automatic prompting for ActiveX controls Click the Enable radio button Scroll down to Script ActiveX controls marked safe for scripting and click the Enable radio button Click OK to close Internet Options myUNI Service Desk myColumbia FAQ A Z Services About Us Give Us Feedback Computing Support About CUIT CUIT Careers CUIT Email Services Research Computing Services Teaching Learning Applications CUIT Public Computing Facilities IT Policies IT Security Resources Manage my UNI Security Awareness Training Software and Downloads Search CUIT Go Text Size a a Other Columbia IT Groups Columbia University Medical Center Information Technology CUMC IT Center for Digital Research and Scholarship

    Original URL path: http://cuit.columbia.edu/configuring-internet-explorer-onbase (2016-05-01)
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  • LionMail Drive FAQ | Columbia University Information Technology
    documents from my personal Google Drive account to my LionMail Drive account A Google does not allow you to share ownership of documents with Google accounts in other domains gmail com documents cannot be owned by columbia edu accounts If you would like to move Google Documents from your personal Google account gmail com to Lionmail Drive you will need to download the items to your computer and then upload the same documents to your Lionmail Drive account Q How can I obtain the LionMail Drive client if I don t have admin rights on my computer A Speak to your system administrator about installing the LionMail Drive client on your computer Requests to have it installed on CUIT managed PCs cannot be fulfilled at this time myUNI Service Desk myColumbia FAQ A Z Services About Us Give Us Feedback Computing Support About CUIT CUIT Careers CUIT Email Services Research Computing Services Teaching Learning Applications CUIT Public Computing Facilities IT Policies IT Security Resources Manage my UNI Security Awareness Training Software and Downloads Search CUIT Go Text Size a a Other Columbia IT Groups Columbia University Medical Center Information Technology CUMC IT Center for Digital Research and Scholarship CDRS Business

    Original URL path: http://cuit.columbia.edu/lionmail-drive-faq (2016-05-01)
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  • LionMail Drive: Folder Management | Columbia University Information Technology
    been created by other users and shared with you Folders Folders are signified by the folder icon to the left Folders that contain other folders will also have a drop down arrow next to the folder icon in the left side navigator Clicking this arrow will either show or hide the contents of the folder Folders with the small white person icon on the folder are shared folders Files will be displayed with an icon corresponding to the file type to the left of the file Files may be dragged and dropped into folders and folders may be dragged and dropped onto files One file or multiple files can be selected at any time by clicking on one of the filenames and dragging The files can then be moved over a folder icon or title and dropped into the folder If this method is used files will be moved not copied into the folder A folder or folders can be dragged and dropped onto a filename If this is done the file does not move out of the folder in which it currently resides it just adds the folder as a label on the file O ne file can have multiple folder labels unlike most file systems Folder Properties Folder properties may be accessed by clicking on the down arrow to the right of the folder The sharing permissions for the folder are accessible through the Share option The Organize option allows you to move a folder into other folders Folders may also be starred downloaded removed and marked as unread or unviewed The color of the folder icon can also be changed in this screen Folder Sharing Once in the sharing settings for a folder you may add users individually or you can change the general sharing listed at

    Original URL path: http://cuit.columbia.edu/lionmail-drive-folder-management (2016-05-01)
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  • LionMail Drive: Logging In | Columbia University Information Technology
    clicking on the Apps button and selecting Drive Another way to login to LionMail Drive is to visit drive lionmail columbia edu and type in your UNI and password If you are on the main Google authentication page type in uni columbia edu and then click the Login button Do not type in a password You will then be directed to the Columbia University LionMail login page where you should type in your UNI and password myUNI Service Desk myColumbia FAQ A Z Services About Us Give Us Feedback Computing Support About CUIT CUIT Careers CUIT Email Services Research Computing Services Teaching Learning Applications CUIT Public Computing Facilities IT Policies IT Security Resources Manage my UNI Security Awareness Training Software and Downloads Search CUIT Go Text Size a a Other Columbia IT Groups Columbia University Medical Center Information Technology CUMC IT Center for Digital Research and Scholarship CDRS Business School Information Services ITG Law School Information Technology SIPA Computer Facilities Social Work Computing and Instructional Technology Columbia College Information Technology CCIT Columbia Center for New Media Teaching and Learning Search Columbia edu Submit Webmaster Columbia University Information Technology 615 West 131st St Floor 5 New York NY 10027 212 854

    Original URL path: http://cuit.columbia.edu/lionmail-drive-logging-in (2016-05-01)
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  • Google Drive Apps and Plug-in | Columbia University Information Technology
    subfolders Rename files Edit and save documents Move files to Trash To install Google Drive for Mac PC please follow the instructions in the link below appropriate for your device Installation Instructions Google Drive Plug in for Microsoft Office This plug in allows you to continue creating and maintaining documents in Word Excel and PowerPoint and save to Google Drive so that the most up to date document is available for sharing To download this plug in click here After installing the file you will need to enter in your UNI and UNI password to connect to Google Drive myUNI Service Desk myColumbia FAQ A Z Services About Us Give Us Feedback Computing Support About CUIT CUIT Careers CUIT Email Services Research Computing Services Teaching Learning Applications CUIT Public Computing Facilities IT Policies IT Security Resources Manage my UNI Security Awareness Training Software and Downloads Search CUIT Go Text Size a a Other Columbia IT Groups Columbia University Medical Center Information Technology CUMC IT Center for Digital Research and Scholarship CDRS Business School Information Services ITG Law School Information Technology SIPA Computer Facilities Social Work Computing and Instructional Technology Columbia College Information Technology CCIT Columbia Center for New Media Teaching

    Original URL path: http://cuit.columbia.edu/google-drive (2016-05-01)
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  • Encryption Tools - File Encryption | Columbia University Information Technology
    on how to use these tools to encrypt your files is linked below CAUTION If you decide to use any of the encryption products below that require a password to encrypt and decrypt the information please DO NOT lose the password Once your files are encrypted with a password you will not be able to access them unless you know that password Microsoft Office Office 2007 Office 2010 Office 2011 for Mac OS X 10 8 WinZip WinZip 15 WinZip 17 5 WinZip 18 0 WinZip Mac Edition 2 myUNI Service Desk myColumbia FAQ A Z Services About Us Give Us Feedback Computing Support About CUIT CUIT Careers CUIT Email Services Research Computing Services Teaching Learning Applications CUIT Public Computing Facilities IT Policies IT Security Resources Anti virus Backing Up CUIT Security Downloads CUIT Security How To s CUMC IT Security Filesharing Networks Handling Personally Identifying Information Information Security Tips and Tricks Keep Your Operating System Up To Date Phishing Scams and Spam Physical Security Protecting Your Passwords Social Networking Do s and Don ts Students Getting Started with Computer Security Symantec Security Response Using Strong Passwords Windows Update Manage my UNI Security Awareness Training Software and Downloads Search CUIT

    Original URL path: http://cuit.columbia.edu/it-security-resources/handling-personally-identifying-information/encryption-tools/encryption-tools-file-encryption (2016-05-01)
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