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  • Animal Health Diagnostic Center
    Giving Supplies Supplies FAQ Customer Services Submission Forms Billing Couriers Shipping Services Education Training Veterinary Support Services Contact AHDC Test Search Perform a search of our test and fee catalog Select the criteria below All Species Amphibian Avian Bovine Camelidae Canine Caprine Cervidae Equine Feline Ferret Fish Mammal Other Ovine Porcine Primate Reptile All Lab Sections Anatomic Pathology Avian Diagnostics Bacteriology Brucellosis Clinical Pathology Comparative Coagulation Endocrinology Molecular Diagnostics Parasitology Quality Milk Production Referral Serology Toxicology Virology All Test Types Infectious Non Infectious Supplies FAQ Supply Request Form Q How long will it take to receive my supplies order A Generally your order will take up to 24 hours to prepare and depart the AHDC loading dock All supply orders are shipped UPS ground Faster service is available for an additional fee Call our Shipping dept at 607 253 3935 for more information on getting your supplies faster The UPS map below will reflect standard ground transit time Note The AHDC is located in the yellow section of the map Q How much does it cost to ship my Supply order A Shipping charges are based on the total dollar amount of the order placed All supply orders are shipped

    Original URL path: https://ahdc.vet.cornell.edu/Supplies/supplyFAQ.cfm (2015-06-03)
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  • Animal Health Diagnostic Center
    tab If you are already registered go to your Account Portal Contact Us Phone 607 253 3935 Fax 607 253 3551 Email ahdlshipping cornell edu Shipping Services Quick Links Supply Request Form Supplies Discounted Prepaid Courier Labels Shipping Patient Specimens to the AHDC Sample Submission Information Packaging a Biological Specimen Discounted Courier Labels The AHDC offers guaranteed Priority Overnight Air labels at discounted rates for both FedEx and UPS shipments of samples to our Laboratory FedEx and UPS will also make arrangements for regular daily pick ups at your office This additional service is offered at no charge by FedEx and for a nominal weekly fee by UPS Check with your local carrier for details on daily pickups FedEx Priority Overnight Label 14 00 FedEx SATURDAY Priority Overnight Label 30 00 UPS Next Day Air Label 14 00 UPS Ground Label 7 00 Order Information 607 253 3935 NOTICE Prepaid courier labels do not expire except for FEDEX electronic labels Order 20 labels or more and save the 5 00 shipping Fee Click link here for more information and for the order form Completed forms can be faxed to 607 253 3551 Samples shipped through the mail should be addressed

    Original URL path: https://ahdc.vet.cornell.edu/Shipping/ (2015-06-03)
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  • Animal Health Diagnostic Center
    Services General Submission Form Billing Couriers Shipping Services Education Training Veterinary Support Services Contact AHDC Test Search Perform a search of our test and fee catalog Select the criteria below All Species Amphibian Avian Bovine Camelidae Canine Caprine Cervidae Equine Feline Ferret Fish Mammal Other Ovine Porcine Primate Reptile All Lab Sections Anatomic Pathology Avian Diagnostics Bacteriology Brucellosis Clinical Pathology Comparative Coagulation Endocrinology Molecular Diagnostics Parasitology Quality Milk Production Referral

    Original URL path: https://ahdc.vet.cornell.edu/Education/ (2015-06-03)
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  • Farm Calls Through The Ages
    Animal Hospital Distemper Virus Affects Wild Carnivores of All Stripes Archives Winter 2014 Summer 2014 Spring 2014 Fall 2013 News Announcements Sign Up for eNews Contact AHDC Farm Calls Through The Ages by Rachel Hasch From the establishment of Cornell s College of Veterinary Medicine to the development of the new Dairy Center of Excellence Cornell has always been regarded as a leader in dairy production medicine diagnostics and disease prevention Beginning with the work of Dr James Law in the late 1800s Cornell faculty staff and students have made farm calls a part of everyday life Dr James Law America s first university veterinary professor began his teachings at Cornell University the only way possible in 1868 by taking students on farm calls in a three seated wagon handled by a pair of horses Through the Ambulatory and Production Medicine Clinic the country s first ambulatory service Dr Law and his students were able to provide routine and emergency veterinary service on farms within 30 miles of Ithaca New York The service included care of individual cattle horses small ruminants camelids and swine as well as implementation of production medicine programs in local herds In 1876 Dr Law published the first of 15 editions of The Farmer s Veterinary Advisor to serve farmers beyond the reach of the accomplished veterinarian Furthering its outreach in the farm animal industry Cornell s College of Veterinary Medicine housed the Quality Milk Production Services division established in 1946 by then Governor Thomas Dewey Quality Milk Production Services was built upon what was formerly known as the New York State Mastitis Control Program a mastitis research program initiated by Drs D H Udall 1901 and Seth D Johnson in the 1930s Over the next 30 years it was operated out of the College eventually

    Original URL path: https://ahdc.vet.cornell.edu/news/lablinks/ (2015-06-03)
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  • it routinely involves large sums of money continually changing test requirements and import trade relations Services provided by our Regulatory Affairs Department include advising clients on proper sample submission reviewing regulatory submissions for proper test requests and accuracy of essential data monitoring testing status communicating delays to the submitter guiding clients to appropriate government agencies when necessary and distributing results to third parties if requested by submitting veterinarian For export related questions and concerns please call 607 253 3938 Instant Discounted Shipping Labels Now Available Online 3 1 2015 The AHDC is pleased to announce our new printable online shipping labels available 24 hours a day 7 days a week for your critical testing needs To take advantage of this convenient option clients must first be registered for online account access through the AHDC Online Portal Registration can be completed from our home page under the My Account tab Be sure to select the Online Ordering option After registration is complete and access granted a Generate Shipping Label link will appear Once the label is created your account will automatically be billed the appropriate label charge If you are already registered but do not see the Generate Shipping Label link please update your preferences by clicking on the Contact AHDC link and requesting online order access Be sure to indicate your AHDC account number in the message You may also request online ordering access by calling 607 253 3938 For further information questions or concerns please contact the Shipping department at 607 253 3935 Cold Weather Shipping Reminder 3 1 2015 It is difficult to protect samples shipped during the winter from severe cold Even 10 neutral buffered formalin will freeze in harsh winter weather conditions Samples that should not be frozen should be shipped inside insulated containers with additional room temperature unchilled cold packs to increase the ambient mass This is not a guarantee if extended exposure occurs but it will reduce the temperature decline during transit For critical samples that cannot be exposed to extreme cold consideration needs to be given to delaying shipment or finding alternative means to deliver the specimens to the laboratory For additional information regarding the packaging of medical samples for different temperature extremes please visit http www mayomedicallaboratories com specimen courier pfriendly html Stay Informed 3 1 2015 The AHDC is committed to providing its clients with the most up to date critical information affecting the veterinary community We are excited to offer this information in an electronic format and would like to give you the option of deciding which type of news you d like to receive Please click the AHDC eNews link on our homepage ahdc vet cornell edu and select one or more of the following options LabLinks Quarterly Newsletter on new tests significant cases and diseases diagnosed as well as current research and discovery at the AHDC LabLogistics Monthly tips from the AHDC including fee changes and other operational updates Health Alerts Critical real time health alerts on all species or select individual species Bovine Camelid Canine Caprine Equine Feline and Ovine Rest assured we do not send spam and you may opt out of this service at any time We look forward to communicating with you If you have any questions please contact Rachel Hasch in our billing department at 607 253 3448 Archives to old issues can be found on our website Changes in Calculating the NYS Contract Cap 3 1 2015 In November 2014 the contract cap for NYS eligible cases was raised to 62 50 To this was added the 2 accession fee for a total of 64 50 In January 2015 we raised the accession fee for non contract cases to 5 with the intention that the total contract cap would remain 64 50 Due to boring software issues it became clear that exempting the contract cases from the accession fee increase was not going to be workable Accordingly we have adjusted downward the test fee cap on contract cases to 59 50 so that with the automatic addition of the 5 accession fee the total contract cap of 64 50 is maintained Accounts were manually adjusted for January to achieve this goal while subsequent billing should adhere to the stated contract cap Changes in Qualifying for NYS Contract Pricing VetView Delay 3 1 2015 As the AHDC anticipated the change to a new Laboratory Information Management System VetView which will unfortunately be delayed for at least another month it became evident that the algorithm currently used to identify contract cases would no longer work in the new system The time required to manually review potential contract eligible cases by our VSS unit was unsustainable under current staffing levels As this is a program funded by NYS Agriculture Markets we believe that the AHDC should be trying to maximize the delivery of excellent diagnostic services and not expend resources ruling on contract case eligibility Accordingly we are instituting a new accession form to be used exclusively for contract cases As the clinician in charge of the case you are in the best position to determine whether the clinical event that is occupying your attention meets the contract eligibility requirements as noted on the new form This new form will be on the AHDC website as of March 1 and we will be applying the new contract case procedures on April 1 Cases not submitted on the contract form after April 1 will not be considered for the contract cap subsidy If there are concerns or questions about this change please contact the AHDC at your convenience Fee Increase Effective January 12 2015 2 4 2015 The AHDC instituted a selected fee increase including a change in accession fee effective January 12th 2015 Any testing finalized before this date will bill out at the previously listed price those finalized on or after January 12th will bill out at the new price A list of these changes is available here or by calling 607 253 3900 and asking for the list to be faxed to your practice Our online Test Search has also been updated to reflect the changes A description of the costs associated with our accession fee and an explanation of why this fee is necessary can be found here Our staff is dedicated to providing outstanding service and test fees cover only part of the cost of delivering that service When considering a laboratory for your testing needs we hope that the support provided by the AHDC such as access to our Veterinary Support Services team and the ability to speak directly with the professionals who oversee our testing programs are more of a factor than the test fee itself What s New VetView 2 4 2015 We will be converting to our new lab system in early March The final reports and invoices from the current application will be sent out the weekend of February 28th and the new system will begin March 2nd We hope that the impact to our clients will be minimal however in preparation for this conversion please be aware of the following items Certain submissions from clients that may have previously been captured on a single accession will need to be split into multiple accessions in order to facilitate the transition We will not charge accession fees on multiple accessions that we designate However if you see this happening please contact us for a credit Submissions that are expecting to receive discounts based on the NYS Contract Cap program beginning March 1st will need to be submitted on a Contract Cap submission form available on our website Please refer to the eligibility requirements which can be found here The new system generates an invoice for each accession At some point these will be available online to clients who have requested on line account access In the meantime you will be receiving a monthly statement that summarizes the invoice activity as well as the accompanying invoice detail The differences will not be significant however the statements will no longer be mailed They will be distributed via your current preferred reporting mechanism either fax or email as well as available on line If you would like your monthly statement to be sent to a fax or email that is different from your report settings please contact the billing office We will be able to maintain separate contact information for reports statements and general communication in the new system we can t wait Cold Weather Shipping Reminder 2 4 2015 It is difficult to protect samples shipped during the winter from severe cold Even 10 neutral buffered formalin will freeze in harsh winter weather conditions Samples that should not be frozen should be shipped inside insulated containers with additional room temperature unchilled cold packs to increase the ambient mass This is not a guarantee if extended exposure occurs but it will reduce the temperature decline during transit For critical samples that cannot be exposed to extreme cold consideration needs to be given to delaying shipment or finding alternative means to deliver the specimens to the laboratory For additional information regarding the packaging of medical samples for different temperature extremes click here Endocrinology Test Change 2 4 2015 Beginning February 1 2015 we will discontinue clinical testing for estradiol The manufacturer has recently discontinued the radioimmunoassay that we have used for many years and we have been unable to find a replacement assay that works to our satisfaction There are however alternative tests for several conditions that are sometimes evaluated with estradiol testing For example estrone sulfate E1SO4 is the preferred test for evaluating pregnancies in horses To differentiate between spayed and intact dogs and cats and in evaluations of suspected ovarian remnant syndrome ORS anti Müllerian hormone AMH is now the preferred test Combined AMH and progesterone testing is especially good for ORS Please call the Endocrinology Lab directly at 607 253 3673 if you have questions about estradiol testing and the alternative tests Our search for a replacement estradiol assay continues and we will make an announcement if we are able to resume clinical estradiol testing What s New VetView 1 20 2015 We will be converting to our new lab system in early March The final reports and invoices from the current application will be sent out the weekend of February 28th and the new system will begin March 2nd We hope that the impact to our clients will be minimal however in preparation for this conversion please be aware of the following items Certain submissions from clients that may have previously been captured on a single accession will need to be split into multiple accessions in order to facilitate the transition We will not charge accession fees on multiple accessions that we designate However if you see this happening please contact us for a credit Submissions that are expecting to receive discounts based on the NYS Contract Cap program beginning March 1st will need to be submitted on a Contract Cap submission form available on our website Please refer to the eligibility requirements which can be found here The new system generates an invoice for each accession At some point these will available online to clients who have requested access In the meantime you will be receiving a monthly statement that summarizes the invoice activity as well as the accompanying invoice detail The differences will not be significant however the statements will no longer be mailed They will be distributed via your current preferred reporting mechanism either fax or email as well as available on line Order Instant Discounted Shipping Labels Online 1 20 2015 The AHDC is pleased to announce our new printable online shipping labels available 24 hours a day 7 days a week for your critical testing needs To take advantage of this convenient option clients must first be registered for online account access through the AHDC Online Portal Register here Be sure to select the Online Ordering option After registration is complete and access granted a Generate Shipping Label link will appear Once the label is created your account will automatically be billed the appropriate label charge If you are already registered but do not see the Generate Shipping Label link please update your preferences by clicking on the Contact AHDC link and requesting online order access Be sure to indicate your AHDC account number in the message You may also request online ordering access by calling 607 253 3938 For further information questions or concerns please contact the Shipping department at 607 253 3935 Upcoming Conference 1 12 2015 On January 18 21st the AHDC will be exhibiting at the North American Veterinary Community conference in Orlando FL Please stop by booth 500 to see what s new with the lab meet Dr Korana Stipetic and register for a chance to win a Kindle Fee Increase Effective January 12 2015 1 12 2015 The AHDC will be instituting a selected fee increase including a change in accession fee effective January 12th 2015 A printable list of these changes can be found here To have this list faxed to your practice please call 607 253 3900 A description of the costs associated with our accession fee and an explanation of why this fee is necessary can be found here Our staff is dedicated to providing outstanding service and test fees cover only part of the cost of delivering that service When considering a laboratory for your testing needs we hope that the support provided by the AHDC such as access to our Veterinary Support Services team and the ability to speak directly with the professionals who oversee our testing programs are more of a factor than the test fee itself 2014 15 Winter Holiday Schedule 12 1 2014 The AHDC is pleased to provide these service hours during the 2014 2015 holiday season If you have time sensitive testing needs please contact the lab for more specifics on the adjusted schedule Be sure to also contact your local UPS or FedEx courier for their holiday shipping schedules The AHDC will be receiving packages on all days for which there is scheduled delivery by UPS FedEx and the USPS Thursday 12 25 Christmas Day Closed Friday 12 26 Open 8am 3pm Saturday 12 27 Open 9am 1pm Mon 12 29 Weds 12 31 Open 8am 3pm Thursday 1 1 15 New Year s Day Closed Friday 1 2 15 Open 8am 3pm Monday 1 20 15 MLK Day Open 8am 3pm Expected Fee Increase 12 1 2014 The AHDC will be instituting a selected fee increase including a change in accession fee effective January 1st 2015 A list of changes will be available on our website later this month We find it necessary to make these changes as the cost of doing business has outpaced our ability to contain costs by making operational changes Our staff is dedicated to providing outstanding service and test fees cover only part of the cost of delivering that service When considering a laboratory for your testing needs we hope that the support provided by the AHDC such as access to our Veterinary Support Services team and the ability to speak directly with the professionals who oversee our testing programs are more of a factor than the test fee itself What s New VetView 12 1 2014 Being prepared is not only a good idea for scouts but also a great idea for diagnostic labs In preparation for our conversion to VetView in early 2015 we encourage all clients to establish an on line account with us in order to ensure their account information is current and correct Not only does this guarantee that the right information gets populated into our new VetView system but on line access gives you multiple ways to manage your account your requests your results and your payments to us In addition because VetView allows us to automatically distribute accounting information as well as test results we will no longer be mailing invoices if you have a fax or email address on file with us Initially your default method for your invoice will be the same as the default method for your test results After the conversion you will have the ability to change or modify how you receive your invoice it can be the same or different from your results you get to choose To become an on line client click here Already an on line client Go to My Account and click on Edit account information Update your address fax telephone or email using the Other Issues box as necessary and we will make certain your information is updated If you have any questions about the upcoming conversion and its impact on you please do not hesitate to contact us at 607 253 3900 Upcoming Conference 12 1 2014 On January 18 21st the AHDC will be exhibiting at the North American Veterinary Community Conference in Orlando FL Please stop by booth 500 to see what s new with the lab meet Dr Korana Stipetic and register for a chance to win a Kindle Endocrinology Reference Value Change 12 1 2014 As a follow up to last month s announcement regarding required changes in our established assays many reference ranges for total thyroxine T4 vitamin B12 folate TLI and testosterone have changed Please review your results carefully and call the Endocrinology laboratory at 607 253 3763 with any questions Additional notes Serum is now required to measure T4 in horses The testosterone reference ranges for canine feline and equine intact males will no longer span a fixed range of values because testosterone concentrations have not been proven to accurately predict fertility Instead reference ranges will reflect qualitative assessments such as intact castrated or equivocal For equivocal results additional testing i e hCG stimulation testing or anti M llerian hormone AMH is recommended Anti M llerian hormone AMH can also be used to detect the presence or absence of testicular tissue in male

    Original URL path: https://ahdc.vet.cornell.edu/news/ (2015-06-03)
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  • NYSCHAP Referrals Veterinary Support Services Resources AHDC Research About AHDC About AHDC People Giving Contact Us Phone AHDC switchboard 607 253 3900 Fax Customer Services 607 253 3943 More information on reaching us The AHDC does not see or treat animals we are strictly a testing laboratory Please feel free to use the Contact Us message for questions and or comments on our web site testing services or for additional

    Original URL path: https://ahdc.vet.cornell.edu/contact/ (2015-06-03)
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  • Pathology Avian Disease Bacteriology Mycology Clinical Pathology Comparative Coagulation Endocrinology Molecular Diagnostics Parasitology Quality Milk QMPS Serology Immunology Toxicology Virology Programs CEM Quarantine NYSCHAP Referrals Veterinary Support Services Resources AHDC Research About AHDC About AHDC People Giving My Account Customer Services General Submission Form New Client Info Form Billing Couriers Shipping Services Education Training Veterinary Support Services Contact AHDC CVM Home AHDC My Account Animal Health Diagnostic Center Account Access In an effort to provide our authorized Veterinarians Clinicians and Animal Clinic Hospital clients with the best service possible the laboratory provides online access to accounts and test results Clients interested in registering for this service can do so by submitting an electronic request form Upon submitting the registration you will receive an e mail acknowledging the request Once the request is verified and the web account created you will receive a second e mail with your logon information Login Email Address Password Remember Me Forgot password Register Submit your diagnostic test order online Sign in to your My Account portal or register to get started If you are a returning client please use your previous username and password If you do not currently have password protected access to client

    Original URL path: https://ahdc.vet.cornell.edu/myaccount/default.aspx (2015-06-03)
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  • Support Services Results Standard Results NYSCHAP Results Lab Sections Anatomic Pathology Avian Disease Bacteriology Mycology Clinical Pathology Comparative Coagulation Endocrinology Molecular Diagnostics Parasitology Quality Milk QMPS Serology Immunology Toxicology Virology Programs CEM Quarantine NYSCHAP Referrals Veterinary Support Services Resources AHDC Research About AHDC About AHDC People Giving My Account Customer Services General Submission Form Billing Couriers Shipping Services Education Training Veterinary Support Services Contact AHDC CVM Home AHDC My Account

    Original URL path: https://ahdc.vet.cornell.edu/myaccount/passwordRecovery.aspx (2015-06-03)
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