archive-edu.com » EDU » C » CSUS.EDU

Total: 2002

Choose link from "Titles, links and description words view":

Or switch to "Titles and links view".
  • Sacramento State - Prof. Ulrich Lüenemann
    Martin Reimann Stanford University Ulrich F Lünemann California State University Sacramento Richard B Chase University of Southern California Abstract The extent to which members of different cultures vary in their reactions to uncertainty can have a major impact on how perceived service quality affects customer satisfaction This article addresses the issue of cultural differences in the context of business to business relationships A study involving 303 Spanish German and Swedish business to business customers reveals that clients from cultures with a high degree of uncertainty avoidance were less satisfied than low uncertainty avoidant clients when as a result of a service defect their service expectations were not met In light of the tolerance zone concept the finding suggests a narrower range of acceptable outcomes for high uncertainty avoidance cultures Important management implications of this study relate to service quality efforts which should be explicitly designed to reflect intercultural differences in operations planning and training of service personnel Key Words perceived service quality customer satisfaction cultural values uncertainty avoidance business to business Reimann M and Lünemann U 2005 Marketing Six Sigma Zero Defects in Intercultural Service Quality Proceedings of the American Marketing Association Conference San Antonio Texas Winter 2005 223 233 Abstract The Six Sigma methodology traditionally referring to defect reduction and quality improvement in manufacturing can also be applied successfully to marketing Some service quality defects are related to intercultural differences especially when taking the direct integration of external factors international customers into account In a study involving German Spanish and Swedish customers the authors found that people from cultures with a high degree of uncertainty avoidance were less satisfied when their service expectations were not met This suggests that Six Sigma can reduce service quality defects related to intercultural differences if preceded by sound intercultural operative planning and training of service personnel Key Words service expectations customer satisfaction service quality defects six sigma intercultural value differences uncertainty avoidance cultural awareness Lünemann U 2002 Den Dialog mit Patienten lernen Learning the Dialog with Patients Gesundheit und Gesellschaft Das AOK Forum für Politik Praxis und Wissenschaft 11 02 5 Jahrgang 3 Abstract Many research studies prove that a good medical healing process depends on effective communication between medical doctors and their patients Thus health communication is now a mandatory part of medical teaching curricula and training as well as continuing education programs for medical doctors and health care personnel in the USA This could serve as a good example and should also become mandatory for Germany s health care system Luenemann U F and Knutson T J 1993 Intercultural Communication Training A Call for Continued Interdisciplinary Research Journal of the Arizona Communication Association 19 122 148 Abstract The growth and spread of multinational business after World War II created a more interrelated and international corporate world Competence for international business people now must be defined in terms of intercultural preparedness in addition to obvious business skills Therefore proactive intercultural communication training programs have to emerge as critical events in the development

    Original URL path: http://www.csus.edu/indiv/l/luenemannu/ (2016-02-12)
    Open archived version from archive


  • Transfer

    (No additional info available in detailed archive for this subpage)
    Original URL path: /indiv/m/maguirem/ (2016-02-12)


  • CSUS
    or better so that they are ready for the next level math class 2 OR Have taken and passed or be concurrently enrolled in a math class ABOVE MATH 11 3 OR Have a IAD Intermediate Math Diagnostic Test or Calculus Readiness CR Test score of 27 or greater You do not need to take the IAD if you have taken math 11 or a class where math 11 is prerequisite Confirming Math Prerequisites Students may show transcripts OR their IAD or CR score to their discussion instructor on the first meeting IAD or CR scores must be 27 or greater If you are taking the IAD later in week 1 show your score to your lab instructor Student transcripts or class schedules must show the following 1 A passing score of C or better in math 11 or transcripts showing any grade in Stats 1 or 50 from CSUS 2 OR Any math course where math 11 is a prerequisite such as math 26A B math 29 or higher Stats 1 50 DOES meet the requirement if taken at CSUS only as it requires an IAD score greater than 27 Stats taken elsewhere DOES NOT satisfy the course math requirement for chem 1A Math 17 DOES NOT meet the requirements as math 9 is prerequisite Math 24 DOES NOT meet the requirements as math 9 is prerequisite YOU DO NOT NEED TO TAKE THE IAD CR IF YOU HAVE TAKEN MATH 11 OR A CLASS WHERE MATH 11 IS PREREQUISITE STATS COURSES TAKEN ELSEWHERE DO NOT COUNT AS A MATH PRE REQ AS ONLY STATS TAKEN AT CSUS REQUIRES THE IAD Chem 1A Diagnostic Placement Exam The Chem 1A Diagnostic exam will be offered during finals week and over the summer break Beginning this semester the Department of Chemistry at CSUS will require that all students enrolled in chem 1A have taken and met the minimum score on the diagnostic placement test prior to the beginning of classes Students that fail to take the test by one week before classes will be administratively dropped and their seats in the course will be filled by those with passing scores on the wait lists Please follow this link to find out more information on the exam The exam has 60 questions broken into three parts I Basic math skills needed for chemistry II General chemistry knowledge topics III Specific chemistry topics All Students must take the exam to enter chem 1A A minimum score of 35 60 58 3 is set at the 65th percentile of all students taking the exam This equates to a projected grade of D C in chem 1A Diagnostic exam FAQ s Can I take the exam more than one time No Students may only take the exam one time per registration cycle I took the exam in a previous semester and scored over 35 do I need to take the exam again Passing exam scores are good for one year I took chem 4 and

    Original URL path: http://www.csus.edu/indiv/m/mackj/ (2016-02-12)
    Open archived version from archive

  • Professor Mackey :: home
    Activity Based Management for Continuous Improvement A Cooperative Learning Case International Accounting Review September 1996 with Charles Davis Kenco Manufacturing Inc Cases From Management Practice Volume 10 with David Brecht and Vernon Hughes 1995 Activity Based Cost Variances for Just In Times Management Accounting with Michael Thomas April 1994 Decision Focused Costing at Kenco with Vernon Hughes Management Accounting May 1993 pp 22 26 An Examination of the Association between Organizational Design Factors and the Use of Accounting Information for Managerial Performance Evaluation with Stephen Kaplan The Journal of Management Accounting Research Fall 1992 pp 116 130 The Influence of MRP JIT and Automated Manufacturing on the Role of Accounting in Manufacturing Issues in Management Accounting Edited by David Ashton Trevor Hopper and Robert W Scapens Prentice Hall Hertfordshire Great Britain 1991 pp 193 218 Jit Jitters About Responsibility Accounting CMA Magazine The ManagementAccountants Magazine July 1989 pp 22 25 Is has been adopted for Management Control Systems Seventh and Eighth editions by Robert N Anthony as Responsibility Accounting vs JIT It has also been adopted for NewTechnology and Management Accounting Readings by Jeffrey Kantor Captus Press 1991 Variance Tracking MIS in Interdependent Manufacturing Contexts Information and Management Co authored with Randolph Cooper 14 1988 pp 115 121 Coalition Costs Through Queuing Theory for Shapley Cost Allocations with C Davis Advances in Accounting Volume 6 1988 pp 85 110 Eleven Key Issues in Manufacturing Accounting Management Accounting January 1987 pp 32 37 A Departmental Overhead Algorithm Consistent With Opportunity Costs Management Accounting March 1983 pp 33 37 Price Setting as a Basis for Managerial Accounting Management AccountingManuscript Series 1983 20 pages BOOKS Cases from Management Accounting Practice Volume 16 Institute of Management Accountants Montvale NJ 2000 Editor Management Accounting A Road of Discovery with Michael Thomas South Western College Publishing Cincinnati OH 2000 Winner of the 2001 Innovation in Management Accounting Education Jim Bullock Award from the American Accounting Association The Theory of Constraints and Its Implications for Management Accounting a monograph for the Institute of Management Accountants with Eric Noreen and Debra Smith North River Press Great Barrington MA 1995 Translated into Portuguese 1996 Kenco Engineering Corporation A B Cases From Management Accounting Practice Volume 10 11 with David Brecht and Vernon Hughes Edited by Lawrence P Carr The Institute of Management Accountants Montvale NJ 1997 Teaching notes for Kenco Engineering Corporation A B Cases From Management Accounting Practice Volume 10 11 with David Brecht and Vernon Hughes Edited by Lawrence P Carr The Institute of Management Accountants Montvale NJ 1997 Cost Accounting Implications of the Transition from Traditional to Modern Manufacturing Technologies Issues in Management Accounting Volume Two with Michael Thomas Edited by David Ashton Trevor Hopper and Robert W Scapens Prentice Hall Hertfordshire Great Britain Cases From Management Practice Volume 8 Editor published by the Institute of Management Accountants 1992 48 pages Teaching Notes for The California Illini Corporation Volume 8 Cases From Management Practice published by the Institute of Management Accountants 1992 pp 1 23 Teaching

    Original URL path: http://www.csus.edu/indiv/m/mackeyjt/ (2016-02-12)
    Open archived version from archive

  • Faculty Page
    Department He works fulltime in the field of corporate communications For more information see his biographical sketch and curriculum vitae Contact Information Title Scott Mackey Lecturer Office Hours Tuesday 5 15 6 p m or by appt 5025 Mendocino Hall E mail Address smackey17 yahoo com Office Telephone 916 732 6577 prefer e mail Mailing Address CSU Sacramento 5025 Mendocino Hall 6000 J Street Sacramento CA 95819 Fall 2007 Class

    Original URL path: http://www.csus.edu/indiv/m/mackeyr/ (2016-02-12)
    Open archived version from archive

  • Toran D. MacLeod, PT, PhD
    6 Garizi N Macias A Furch T maiden name Fan R Wagenkecht P Singmaster KA 2001 Cigarette smoke analysis using an inexpensive gas phase IR cell Journal of Chemical Education 78 12 1665 6 Abstracts Peer Reviewed Scientific and Professional Presentations MacLeod presenter Majumdar Souza Mensicus volume in persons with and without radiographic knee osteoarthritis American Physical Therapy Association APTA Combined Sections Meeting Indianapolis IN February 4 7 2015 Fleisig Leddon Laughlin Cicotti Mandelbaum Aune Escamilla MacLeod presenter Andrews Biomechanical performance of baseball pitchers with history of ulnar collateral ligament reconstruction American Physical Therapy Association APTA Combined Sections Meeting Indianapolis IN February 4 7 2015 Teng MacLeod Link Majumdar Souza Individuals with Isolated Patellofemoral Joint Osteoarthritis Exhibit Higher Mechanical Loading at the Knee during the Second Half of the Gait Cycle Proceedings form the 2015 Combined Sections Meeting of the American Physical Therapy Association Indianapolis IN February 4 7 2015 Teng MacLeod Link Majumdar Souza Higher Knee Extensor Moment during the Second Half of the Gait Cycle is Associated with Progression of Patellofemoral Joint Osteoarthritis at One Year Proceedings form the 2015 Combined Sections Meeting of the American Physical Therapy Association Indianapolis IN February 4 7 2015 Kumar presenter MacLeod Subburaj Singh Calixto Li Link Majumdar Souza Walking knee loads show opposite association with cartilage composition in people with osteoarthritis compared to young healthy subjects Osteoarthritis Research Society International Annual meeting Paris France April 24 27 2014 MacLeod presenter Wu Feeley Allen Souza Effects of meniscectomy on knee articulate cartilage T1rho and T2 Gordon Research Conference Andover NH August 5 7 2012 MacLeod presenter Manal Snyder Mackler Buchanan Attentional demand and limb task may affect quadriceps femoris neuromuscular control in anterior cruciate ligament injured non copers International Society of Biomechanics Brussels Belgium July 3 7 2011 MacLeod presenter Snyder Mackler Manal Buchanan Specificity of the muscles about the knee during a static standing task the unique synergy between the vasti and hamstrings Center for Biomedical Engineering Research CBER Newark DE May 7 2010 MacLeod presenter Buchanan Lower extremity coordination during static stance the unique role of the vasti muscles American College of Sports Medicine ACSM Annual meeting Baltimore MD June 2 5 2010 MacLeod Chimera Castro Manal Buchanan Surgical recession of the gastrocnemius does not change plantar flexion moments American College of Sports Medicine ACSM Annual meeting Seattle WA May 27 2009 Abstracts Teng MacLeod Majumdar Souza Diminished Quadriceps Strength is Associated with Increased Knee Adduction Moment during Walking at One year Follow up Proceedings of the California Physical Therapy Association Annual Conference Oakland California USA 2014 Romero Keller Kumar Hoppe Liu MacLeod Souza Six minute walk test in patients with radiographic knee osteoarthritis a cohort cross sectional study California Physical Therapy Association CPTA Annual Conference Pasadena CA September 20 21 2013 Abramson E Hoppe M MacLeod Nardo L Rivoire J Souza R Link TM Ma BC Li X MR T1rho and T2 of meniscus after acute anterior cruciate ligament injuries American College of Rheumatology Annual meeting San Diego CA

    Original URL path: http://www.csus.edu/faculty/M/toran.macleod/index.html (2016-02-12)
    Open archived version from archive

  • Untitled Document

    (No additional info available in detailed archive for this subpage)
    Original URL path: /indiv/m/maddendw/ (2016-02-12)


  • Faculty Page of Ramzi J. Mahmood
    Mathematics Utah State University Logan Utah Ph D Environmental Engineering Utah State University Logan Utah Certificates Executive Management Program Graduate School of Business Stanford Univeristy September 2004 Teaching Geo Environmental Engineering Transport modeling Engineering Statistics Computer Applications in Civil Engineering Contact Information Title Professor Office Hours please contact Ms Neysa Bush to make an appointment 916 278 6982 E mail Address mahmoodr ecs csus edu Office Telephone 916 278 6982

    Original URL path: http://www.csus.edu/indiv/m/mahmoodr/ (2016-02-12)
    Open archived version from archive