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  • Investigating predictors of health care and senior services customer-contact employee voluntary turnover | Ecole hôtelière de Lausanne
    investigate the chain of relationships between work family balance job anxiety turnover intentions and actual subsequent voluntary turnover Work family balance was found to affect organizationally relevant employee psychological outcomes i e job anxiety and turnover intentions and be a predictor of voluntary turnover The study further highlights three stages at which hospitality and health care managers and supervisors may intervene to reduce the likelihood of voluntary turnover namely to help employees maintain work and family balance to correct imbalances and to restructure or otherwise change work duties if an employee intends to leave Vanderpool C Way S A 2013 Investigating work family balance job anxiety and turnover intentions as predictors of health care and senior services customer contact employee voluntary turnover Cornell Hospitality Quarterly 54 149 160 Keywords Employee turnover Job anxiety Turnover intentions Work family balance Request full manuscript Biographies Dr Sean A Way LHRC fellow Director of the Lausanne Hospitality Research Center in partnership with STR Global and Associate Professor of Human Resource Management at Ecole hôtelière de Lausanne send a message Your best summer plan EHL Summer Academy Explore the careers of our Alumni Discover EHL s future campus New Master in global hospitality business on 3 continents Follow us also on Share with your friends ABOUT US Our Organization EHL BY THE NUMBERS Business Services Work at EHL Press Room STUDY Apply Meet us Bachelor program Master in Global Hospitality Business Executive MBA Master Class in Culinary Arts Diploma program Summer Academy Executive education Parents corner CAMPUS Virtual tour Getting to EHL Facilities Accommodation services Committees sports culture Parties and outings RECRUIT Internship dates Recruit online Career fairs Tailor made days Student Business Projects SBP RESEARCH Featured Research Studies Research Publications Archive F B chair Research Center Fellows Funded Research ALUMNI ETUDIER Pour les parents

    Original URL path: http://www.ehl.edu/en/research/archives/hr-leadership-strategic-management/investigating-predictors-of-health-care-and-senior-services-customer-contact-employee-voluntary-turnover (2016-02-01)
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  • Making the most of your human capital | Ecole hôtelière de Lausanne
    link between customer satisfaction and positive employee attitudes and effectiveness Drawn from both research and practice the best practices outlined here are a strong people oriented culture flexible job design rigorous selection comprehensive training and development clear performance evaluation and carefully structured and strategic incentives Consistent application of these best practices and continuous monitoring of results are integral building blocks of an effective and successful human resources system that develops and conserves human capital Tracey J B Way S A 2011 Making the most of your human capital In Sturman M C Corgel J B Verma R Eds The Cornell School of hotel administration on hospitality Cutting edge thinking and practice 2011 ed 444 454 Hoboken NJ John Wiley Sons Keywords Best human resources practices Human capital Strategic human resources Request full manuscript Biographies Dr Sean A Way LHRC fellow Director of the Lausanne Hospitality Research Center in partnership with STR Global and Associate Professor of Human Resource Management at Ecole hôtelière de Lausanne send a message Your best summer plan EHL Summer Academy Explore the careers of our Alumni Discover EHL s future campus New Master in global hospitality business on 3 continents Follow us also on Share with your friends ABOUT US Our Organization EHL BY THE NUMBERS Business Services Work at EHL Press Room STUDY Apply Meet us Bachelor program Master in Global Hospitality Business Executive MBA Master Class in Culinary Arts Diploma program Summer Academy Executive education Parents corner CAMPUS Virtual tour Getting to EHL Facilities Accommodation services Committees sports culture Parties and outings RECRUIT Internship dates Recruit online Career fairs Tailor made days Student Business Projects SBP RESEARCH Featured Research Studies Research Publications Archive F B chair Research Center Fellows Funded Research ALUMNI ETUDIER Pour les parents BLOG PRESS INTERNATIONAL STUDENTS RECRUITERS PARENTS THE WORLD

    Original URL path: http://www.ehl.edu/en/research/archives/hr-leadership-strategic-management/making-the-most-of-your-human-capital (2016-02-01)
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  • Moral learning and the good life | Ecole hôtelière de Lausanne
    good life Moral learning and the good life by Marta López Jurado Puig and Sowon Kim Individual s moral virtue develops through the process of decision making as learning takes place after each decision This happens specifically when the decision maker takes into account the impact of his her decision on others through the exercise of rationality and willpower As moral virtue grows the individual grows as a moral person that allows them to attain the good life López Jurado Puig M Kim S 2013 Moral learning and the good life Revista Española de Pedagogia May August 255 327 341 Keywords Decision making Moral virtue Prudence Transcendent motivation Request full manuscript Biographies Dr Sowon Kim Crettex LHRC fellow Assistant Professor Human Resources Organisational Behaviour send a message Your best summer plan EHL Summer Academy Explore the careers of our Alumni Discover EHL s future campus New Master in global hospitality business on 3 continents Follow us also on Share with your friends ABOUT US Our Organization EHL BY THE NUMBERS Business Services Work at EHL Press Room STUDY Apply Meet us Bachelor program Master in Global Hospitality Business Executive MBA Master Class in Culinary Arts Diploma program Summer Academy Executive education Parents corner CAMPUS Virtual tour Getting to EHL Facilities Accommodation services Committees sports culture Parties and outings RECRUIT Internship dates Recruit online Career fairs Tailor made days Student Business Projects SBP RESEARCH Featured Research Studies Research Publications Archive F B chair Research Center Fellows Funded Research ALUMNI ETUDIER Pour les parents BLOG PRESS INTERNATIONAL STUDENTS RECRUITERS PARENTS THE WORLD OF HOSPITALITY CONTACT US HOW TO GET TO EHL VIRTUAL TOUR GASTRONOMIC RESTAURANT Address Ecole hôtelière de Lausanne Route de Cojonnex 18 1000 Lausanne 25 Suisse Reception Monday Thursday 8 00 to 6 00 pm Friday 8 00 to 5

    Original URL path: http://www.ehl.edu/en/moral-learning-and-good-life (2016-02-01)
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  • Networking enablers and barriers | Ecole hôtelière de Lausanne
    semi structured interviews with a diverse group of 30 managers from numerous industries and nations paints a picture of the enabling factors and roadblocks to networking while also emphasizing the iterative or continuous aspects of creating relationships For the instrumental process of building contacts access to opportunities and projecting a positive perception were important enablers while a lack of interest by one party or the other was a notable barrier Having compatible interests and simple affect both help with maintaining contacts but loss of common interests interferes with this stage of networking Kim S 2013 Networking enablers constraints and dynamics A qualitative analysis Career Development International 18 2 120 138 Keywords Career advancement Career strategy Instrumental support Networking Sponsorship Request full manuscript Biographies Dr Sowon Kim Crettex LHRC fellow Assistant Professor Human Resources Organisational Behaviour send a message Your best summer plan EHL Summer Academy Explore the careers of our Alumni Discover EHL s future campus New Master in global hospitality business on 3 continents Follow us also on Share with your friends ABOUT US Our Organization EHL BY THE NUMBERS Business Services Work at EHL Press Room STUDY Apply Meet us Bachelor program Master in Global Hospitality Business Executive MBA Master Class in Culinary Arts Diploma program Summer Academy Executive education Parents corner CAMPUS Virtual tour Getting to EHL Facilities Accommodation services Committees sports culture Parties and outings RECRUIT Internship dates Recruit online Career fairs Tailor made days Student Business Projects SBP RESEARCH Featured Research Studies Research Publications Archive F B chair Research Center Fellows Funded Research ALUMNI ETUDIER Pour les parents BLOG PRESS INTERNATIONAL STUDENTS RECRUITERS PARENTS THE WORLD OF HOSPITALITY CONTACT US HOW TO GET TO EHL VIRTUAL TOUR GASTRONOMIC RESTAURANT Address Ecole hôtelière de Lausanne Route de Cojonnex 18 1000 Lausanne 25 Suisse Reception Monday Thursday

    Original URL path: http://www.ehl.edu/en/research/archives/hr-leadership-strategic-management/networking-enablers-and-barriers (2016-02-01)
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  • Networking: an effective career strategy | Ecole hôtelière de Lausanne
    from unexpected or intentionally conceived encounters that lead to a variety of outcomes such as a sound advice a new job a promotion or learning more in depth about oneself and others Networking effectively implies having the capacity to focus personalize the exchange and acquire trust networking narrowly and at the same time the capacity to connect disconnect and reconnect swiftly with people from different hierarchical levels functions and organizations networking broadly Thus networking requires an instrumental and social outlook that blends together performance and chemistry and combines a narrow and broad approach to bond with others Kim S Las Heras M 2013 Networking An effective career strategy Harvard Deusto Business Review February 220 76 82 Keywords Career development Career strategy Networking Personal development Request full manuscript Biographies Dr Sowon Kim Crettex LHRC fellow Assistant Professor Human Resources Organisational Behaviour send a message Your best summer plan EHL Summer Academy Explore the careers of our Alumni Discover EHL s future campus New Master in global hospitality business on 3 continents Follow us also on Share with your friends ABOUT US Our Organization EHL BY THE NUMBERS Business Services Work at EHL Press Room STUDY Apply Meet us Bachelor program Master in Global Hospitality Business Executive MBA Master Class in Culinary Arts Diploma program Summer Academy Executive education Parents corner CAMPUS Virtual tour Getting to EHL Facilities Accommodation services Committees sports culture Parties and outings RECRUIT Internship dates Recruit online Career fairs Tailor made days Student Business Projects SBP RESEARCH Featured Research Studies Research Publications Archive F B chair Research Center Fellows Funded Research ALUMNI ETUDIER Pour les parents BLOG PRESS INTERNATIONAL STUDENTS RECRUITERS PARENTS THE WORLD OF HOSPITALITY CONTACT US HOW TO GET TO EHL VIRTUAL TOUR GASTRONOMIC RESTAURANT Address Ecole hôtelière de Lausanne Route de Cojonnex 18 1000 Lausanne

    Original URL path: http://www.ehl.edu/en/networking-effective-career-strategy (2016-02-01)
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  • Organizational knowledge retention during downsizing | Ecole hôtelière de Lausanne
    perceived need to improve efficiency and productivity by matching an organization to competitive realities downsizing involves a reduction in human resources among other aspects that can inadvertently diminish essential organizational knowledge and memory To avoid damage to a company s competitive position due to ill considered downsizing approaches companies should consider the importance of collaboration dense company networks and most critically maintaining leadership structure to ensure organizational memory is perpetuated This theoretical framework for analyzing corporate downsizing provides a series of potential strategies for management including maintaining appropriate communications at all points in the downsizing process Schmitt A Borzillo S Probst G 2011 Don t let knowledge walk away Knowledge retention during employee downsizing Management Learning 43 53 74 Keywords Employee downsizing Knowledge management Knowledge retention Organizational learning Organizational memory Request full manuscript Biographies Dr Achim Schmitt LHRC fellow Associate Professor Strategy send a message Your best summer plan EHL Summer Academy Explore the careers of our Alumni Discover EHL s future campus New Master in global hospitality business on 3 continents Follow us also on Share with your friends ABOUT US Our Organization EHL BY THE NUMBERS Business Services Work at EHL Press Room STUDY Apply Meet us Bachelor program Master in Global Hospitality Business Executive MBA Master Class in Culinary Arts Diploma program Summer Academy Executive education Parents corner CAMPUS Virtual tour Getting to EHL Facilities Accommodation services Committees sports culture Parties and outings RECRUIT Internship dates Recruit online Career fairs Tailor made days Student Business Projects SBP RESEARCH Featured Research Studies Research Publications Archive F B chair Research Center Fellows Funded Research ALUMNI ETUDIER Pour les parents BLOG PRESS INTERNATIONAL STUDENTS RECRUITERS PARENTS THE WORLD OF HOSPITALITY CONTACT US HOW TO GET TO EHL VIRTUAL TOUR GASTRONOMIC RESTAURANT Address Ecole hôtelière de Lausanne Route de Cojonnex 18

    Original URL path: http://www.ehl.edu/en/organizational-knowledge-retention-during-downsizing (2016-02-01)
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  • Perceived organizational support of expatriates | Ecole hôtelière de Lausanne
    commitment to the organization as perceived by 133 expatriate managers working at an automobile and auto parts manufacturer in China Interestingly the perceived organization support for non work activities strengthened the relationship between managers perceptions of organizational support on their current work assignment and their work adjustment demonstrating the importance of providing support in all areas of an expatriate s assignment Taking into account an assessment of the managers performance at the end of the study period the study found that affective commitment was an important moderating factor for the relationship between work adjustment and performance and also between general adjustment and work performance Takeuchi R Wang M Marinova S V Yao X 2009 Role of domain specific facets of perceived organizational support during expatriation and implications for performance Organization Science 20 621 634 Keywords Expatriate adjustment Job performance Perceived organizational support Social exchange theory Request full manuscript Biographies Dr Riki Takeuchi LHRC fellow Professor of Human Resource Management at Hong Kong University of Science Technology send a message Your best summer plan EHL Summer Academy Explore the careers of our Alumni Discover EHL s future campus New Master in global hospitality business on 3 continents Follow us also on Share with your friends ABOUT US Our Organization EHL BY THE NUMBERS Business Services Work at EHL Press Room STUDY Apply Meet us Bachelor program Master in Global Hospitality Business Executive MBA Master Class in Culinary Arts Diploma program Summer Academy Executive education Parents corner CAMPUS Virtual tour Getting to EHL Facilities Accommodation services Committees sports culture Parties and outings RECRUIT Internship dates Recruit online Career fairs Tailor made days Student Business Projects SBP RESEARCH Featured Research Studies Research Publications Archive F B chair Research Center Fellows Funded Research ALUMNI ETUDIER Pour les parents BLOG PRESS INTERNATIONAL STUDENTS RECRUITERS PARENTS

    Original URL path: http://www.ehl.edu/en/perceived-organizational-support-expatriates-riki-takeuchi-mo-wang-sophia-v-marinova-and-xin-yao (2016-02-01)
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  • Pricing strategies in European hotels | Ecole hôtelière de Lausanne
    rate ADR than that of their direct competitors recorded a higher annual average revenue per available room RevPAR Based on an analysis of 3 000 pricing decisions in 2006 and 2007 the study finds that this pattern held for hotels in all segments from economy to luxury Although a country by country analysis found a similar situation in most European nations hotels in Spain and Italy diverged somewhat from the pattern of other nations perhaps due to stronger tour group and advance booking patterns Enz C A Canina L 2010 Competitive pricing in European hotels Advances in hospitality and leisure 6 3 25 Outstanding Author Contribution Award Winner at the Literati Network Awards for Excellence 2011 for Advances in Hospitality and Leisure Keywords European hotels Hotel management Hotel pricing Request full manuscript Biographies Dr Cathy Enz LHRC fellow Professor of Strategy and The Lewis G Schaeneman Jr Professor of Innovation and Dynamic Management at Cornell University School of Hotel Administration send a message Your best summer plan EHL Summer Academy Explore the careers of our Alumni Discover EHL s future campus New Master in global hospitality business on 3 continents Follow us also on Share with your friends ABOUT US Our Organization EHL BY THE NUMBERS Business Services Work at EHL Press Room STUDY Apply Meet us Bachelor program Master in Global Hospitality Business Executive MBA Master Class in Culinary Arts Diploma program Summer Academy Executive education Parents corner CAMPUS Virtual tour Getting to EHL Facilities Accommodation services Committees sports culture Parties and outings RECRUIT Internship dates Recruit online Career fairs Tailor made days Student Business Projects SBP RESEARCH Featured Research Studies Research Publications Archive F B chair Research Center Fellows Funded Research ALUMNI ETUDIER Pour les parents BLOG PRESS INTERNATIONAL STUDENTS RECRUITERS PARENTS THE WORLD OF HOSPITALITY CONTACT US

    Original URL path: http://www.ehl.edu/en/research/archives/hr-leadership-strategic-management/pricing-strategies-in-european-hotels (2016-02-01)
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