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  • Internal Audit
    Statement Services Provided Internal Audit Charter Professional Standards Frequently Asked Questions Audits The Audit Process Post Audit Feedback Form Resources and Publications Newsletter Overview of Risk and Controls Privacy Statement Related Links Contact Us Staff Ask the Auditor Contact Information Carol Slade CPA CGFM Director Internal Audit 239 590 1117 cslade fgcu edu Ask the Auditor Your browser does not support iFrames Accreditation Contact the Webmaster FGCU Directory EO AA

    Original URL path: http://www.fgcu.edu/internalaudit/iacontact.asp (2016-02-07)
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  • Office of the Bursar
    an address change is through e mail or fax At times upon sending out correspondence i e refund checks some envelopes are returned with a new address indicated on the front of the envelope The student may be contacted to complete a Change of Address Form The Registrar s Office will accept a request through e mail or fax as long as a photo identification is included that matched the student requesting the address change This address is then updated the student s record and the correspondence is resent The risk of identity theft is minimal in this case due to the fact that the correspondence is usually initiated by the University The Registrar s Office does not accept address changes by telephone Financial Aid Disbursement There is potential risk to the University if a student enrolled using someone else s identity registers for classes be awarded financial aid this would mean the student completed the FAFSA took the overpayment of financial aid a refund check and then dropped all of their classes Reporting Identity Theft In the event identity theft occurs and or reported to the Student Financial Service s Office the following procedures will be followed The staff member student worker will notify their supervisor immediately The staff member student worker and the victim will brief a brief description of what took place citing transactions dates amounts and other documentation that is available The supervisor will notify the Program Administrator Student Financial Services will support the student by assisting them in contacting creditors credit bureaus and other department with the University community Student Financial Services full time staff and part time student workers have been informed of the Red Flag Rule our areas of vulnerability what to watch out for and what to do in case identity theft occurs and is reported Student Financial Services Policy and Procedures for the Rule It will be the policy of Student Financial Services to Verify identification for any student faculty or staff requesting services The identification should be scrutinized to verify that it has not been altered or forged Verify that the picture on the identification provided matches the appearance of the customer presenting the identification Verify that the information on the identification is consistent with other information on file at the University particularly on the customer s account Verify that requests for information updates have not been altered or forged or that the paperwork gives the appearance of having been destroyed and reassembled Not share any more information with a customer than is documented in the student system if there is a full FERPA restriction on the account If additional information is requested the student should be forwarded to the Registrar s office for assistance Report to supervisor without assisting the customer if the UID provided is the same as that submitted by another customer Report to supervisor if an account is used in a manner not consistent with regular patterns of activity i e if a student receives more

    Original URL path: http://www.fgcu.edu/Cashiers/redflag.html (2016-02-07)
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  • My Student Body
    you still have this email below please reference it and go to step 3 If you no longer have this email go to step 4 3 You will use that username and password on this screen which is the MSB homepage 4 If you cannot find the email with your username or password of if you have forgotten your password please choose Forgot password on the homepage and it will bring you to the screen below You may reset your password there Your username will be your Eagle Mail If you do this step and receive an error message please click here and see 1 of the Getting Started section 5 You will see Essentials under Courses on the My Stuff Tab Click on Take Now to begin the course Note You will need to complete the Alcohol Drugs and Sexual Violence sections of the Essentials Course to complete the requirement 6 You will be directed to the MSB lobby You will need to take all three of the modules listed Alcohol Drugs and Sexual Violence 7 For each module you will complete the following Rate Myself Note All responses are completely confidential Only you will know your responses Pre

    Original URL path: http://www.fgcu.edu/mystudentbody/login.html (2016-02-07)
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  • My Student Body
    t let me click it What s going on The box will not be accessible to you until you ve opened the link for Terms of Use This is to help ensure that users read the agreement before clicking the box After you ve opened the Terms of Use and closed it you should be able to click the box and move on open 4 I am taking the Essentials Course and I ve received a pop up page that says Page Cannot Be Displayed Why is this happening If you see the page cannot be displayed message then hit the refresh button on your browser If you continue to get this message then click the Logout button close your browser completely reopen it and log back in MSB will direct you to where you stopped the course If the problem persists please contact Technical Support techsupport mystudentbody com open 5 I can t seem to see any tools or peer stories Can you help A browser plug in is required to view the Flash tools and animated peer stories If you cannot see any tools or peer stories you probably do not have this plug in installed on your computer You can download the Macromedia Shockwave Player for free by using the link at the bottom of any MSB page or by visiting the following URL www macromedia com shockwave download open 6 Why can t I view bar graphs in the Rate Myself reports If you are unable to view the bar graphs in the Rate Myself risk assessment reports or in the MSB Data Reports area then you should first go to Internet Options on your browser menu Advanced Tab and make sure javascript and Java Applets are enabled checkmark is on If you are still unable to see the graphs this may be because a small number of browser versions do not have the Java plug in or are not set to use it Get the free plug in by visiting www java com open 7 After passing the post quiz I was unable to view the certificate of completion I saw an error page instead Why Remember you are not required to print or email your certificate to remove your hold Your hold should be automatically removed However if you wish to view use your certificate and if you get an error message when you are trying to print it then hit the back button and click refresh on your browser If you still get an error message then click the Logout button close your browser completely reopen it and log back in MSB should direct you to the point at which you stopped the course If for some reason you are taken back to your homepage click on the option you are given under ESSENTIALS It should say view certificate or take you to your course already in progress open 8 My sound doesn t work How do I fix it You should first check your computer to make sure your speakers are correctly hooked up and turned on Turn your speakers up to a volume that is comfortable for you and re start the segment that uses sounds If you are visiting MSB from a public place like a computer lab you may want to use headphones to listen to the audio segments open 9 I am trying to complete a MyStudentBody Essentials Course I have read all of the articles and strategies and a checkmark appears by each one yet I can t seem to move on to the next section What do I need to do Once you have completed your review of all the course materials you will be automatically transitioned to the next screen Take a second to run through the lists of ARTICLES STRATEGIES and TOOLS Make sure each item includes a visible checkmark in the box next to it If not then complete the areas that have not been checked To complete each ARTICLE or STRATEGY you must select the Continue button at the bottom of the page Using the back button will NOT register the piece as completed Items listed in the TOOLS section considered completed when the pop up window is closed If a checkmark appears next to each of the ARTICLES STRATEGIES and TOOLS and you are convinced that you have read all course content but you are still stuck try the following Use the Logout button in the upper right corner of the page to log out of the course Close your browser completely re open it and log back in You will return to the place in the course where you last left off and should be able to proceed to the post knowledge quiz It may also help to try a different browser if the problem persists open 10 I am working with a MAC and am unable to print the certificate Why As long as the certificate appears on your web browser you can use the browser s built in Print command to print the web page instead of using the link on the page itself If you cannot print your web pages using the browser s built in print function then the problem is a larger software or hardware issue Email MSB s technical support department at techsupport mystudentbody com Remember though you are not required to print or email your certificate to remove your hold Your hold should be automatically removed open 11 I don t have a printer so I can t print the certificate of completion I tried to print my certificate on a friend s computer but it didn t work Remember you are not required to print the certificate after completion in order to have your hold removed The hold is automatically removed within 24 hours However if you would like to print your certificate for your own reference or need to print it and are having problems here are some tips JavaScript must

    Original URL path: http://www.fgcu.edu/mystudentbody/MSB-faq.html (2016-02-07)
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  • CAPS
    in times of stress and encourages them to ask for help with their most immediate concerns Our staff is experienced in dealing with deeper developmental and psychological issues ranging from stress and depression to substance abuse and eating disorders All concerns are addressed with sensitivity to and respect for diversity and individuality We maintain the strictest standards of privacy and confidentiality and serve as a resource to the entire FGCU community First time appointments must be made in person in our office from 1 4 PM Monday through Friday Please allow at least one hour of time up to 90 minutes during busy times to speak briefly with one of our staff who can help assess your needs and help you arrange for the appropriate next steps Our office is located on the second floor of Howard Hall Room 228 If a student is in imminent danger of harm to self or others call 911 if off campus 590 1900 if on campus or go to the nearest hospital Students in immediate distress outside of normal business hours evenings weekends and holidays who would like to speak with a mental health professional can call the CAPS help line 239 745

    Original URL path: http://www.fgcu.edu/caps/ (2016-02-07)
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  • University Marketing and Communication
    YouTube Channel Related Links Board of Trustees President Wilson G Bradshaw FGCU Athletics FGCU Campus Tour Meet the Staff Dave Anderson Graphic Designer Dave Anderson designs FGCU s Pinnacle magazine and collateral materials produced by Community Relations and Marketing He joined the staff in 2011 He has more than 25 years of experience in graphic design and illustration for newspapers and magazines He earned his degree in illustration at the Ringling College of Art and Design Phone 239 590 7092 E Mail daanderson fgcu edu Tim Clark Social Media Specialist Tim manages FGCU s Facebook page Twitter account and YouTube channel maintains Community Relations and Marketing s photo archive and manages the FGCU Pinnacle magazine web site He began working for Community Relations and Marketing in July 2006 Phone 239 590 7397 E Mail tclark fgcu edu Karen Feldman Assistant Director of Information Publications Karen Feldman edits FGCU s Pinnacle Magazine and oversees the production of marketing publications She joined the staff in 2006 after almost three decades as a newspaper editor and reporter She earned a bachelor s degree in English and classics at Franklin Marshall College and a master s degree from the Columbia University Graduate School of

    Original URL path: http://www.fgcu.edu/CRM/staff.html (2016-02-07)
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  • University Marketing and Communication
    Related Links Board of Trustees President Wilson G Bradshaw FGCU Athletics FGCU Campus Tour Send Us Your Comments Florida has a very broad public records law As a result any written communication received by Florida Gulf Coast University employees is subject to disclosure to the public and the media upon request unless otherwise exempt Under Florida law your communication may be a public record If you do not want your communication or email address released in response to a public records request do not send electronic communication to this entity Instead contact this office by phone or in writing Javascript must be enabled in order for this form to work correctly How can CRM better serve you In order to determine that you are a human being and not a computer program you are asked to complete the Human Verification section of the folowing form For an audio accessible version please click on the get an audio challenge link When you do this your cursor is automatically placed in the correct form field and you should be in edit mode Type in the eight numbers as they are read to you Note that in order to confuse computer programs the

    Original URL path: http://www.fgcu.edu/CRM/comments.asp (2016-02-07)
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  • University Marketing and Communication
    Performance Newsletter Volume 13 Volume 12 Volume 11 Volume 10 Volume 9 Volume 8 Volume 7 Volume 6 Volume 5 Volume 4 Volume 3 Volume 2 Volume 1 Photo Release Form FGCU Fast Facts Visual Identity Guidelines Logo Usage Social Media Social Networking at FGCU FGCU YouTube Channel Related Links Board of Trustees President Wilson G Bradshaw FGCU Athletics FGCU Campus Tour Request Help or Information Add your name to

    Original URL path: http://www.fgcu.edu/CRM/requesthelp.asp (2016-02-07)
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