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  • University Information Technology Services
    IT Notices Difficulties accessing the Roster Status Report and the Grade Report for Dropped Students in Canvas Symantec Endpoint Protection expiration Lynda com agreement expiration Bloomington and IUPUI off campus dialing maintenance scheduled IU Passphrase expiration prompt IT Accounts website retirement scheduled IT Notices maintenance scheduled Oncourse retirement scheduled IT Support Location Bloomington Indianapolis East Columbus Kokomo Northwest South Bend Southeast How do we know We used your IP address to guess your location If we got it wrong please change your campus here for local results Knowledge Base visit kb iu edu Live Chat visit ithelplive iu edu Phone call 812 855 6789 Email email ithelp iu edu Walk up Wells Library Learning Commons Indiana Memorial Union M089 Knowledge Base visit kb iu edu Live Chat visit ithelplive iu edu Phone call 317 274 4357 Email email ithelp iu edu Walk up Informatics Communications Technology Complex ICTC 129 Campus Center Information Desk Knowledge Base visit kb iu edu Live Chat visit ithelplive iu edu Phone call 765 973 8375 Email email iueitsup iue edu Walk up Hayes Hall Room 169 Knowledge Base visit kb iu edu Live Chat visit ithelplive iu edu Phone call 812 375 7555 Email email techwork iupuc edu Walk up IT Office Room 1511 Knowledge Base visit kb iu edu Live Chat visit ithelplive iu edu Phone call 765 455 9315 Email email kohelp iu edu Walk up Library KA main entrance Knowledge Base visit kb iu edu Live Chat visit ithelplive iu edu Phone call 219 981 4357 Email email iunhelp iun edu Walk up Hawthorn Hall 108 Knowledge Base visit kb iu edu Live Chat visit ithelplive iu edu Phone call 574 520 5555 Email email helpdesk iusb edu Walk up Wiekamp Hall DW 1245 Knowledge Base visit kb iu edu Live Chat visit ithelplive iu edu Phone call 812 941 2447 Email email helpdesk ius edu Walk up Support Center Front Desk US 212A Accounts passphrases Includes eligibility quotas and requests for access Email Includes set up instructions forwarding list management policies and access to other services Help support Includes technology repair contact information hours and locations Computers printing Includes student lab locations hours printing and tools to find available stations Connection services Includes Wi Fi IU Secure VPN videoconferencing and set up instructions Software hardware Includes no cost software downloads on demand course software and special discounts on technology Training Technology training workshops seminars tutorials and certifications Healthcare IT Includes resources and service requests for health science units Technology for instructors Includes classroom technology adaptive technology course development reservations and assistance for instructors Technology for researchers Includes access to IU s supercomputers research specific software and hardware data visualization and secure data storage Web publishing Includes site hosting personal web pages IU s content management system development tools and policies Information systems Includes administrative systems decision support application development and operations Security policies Includes security tools recommendations incident reports and alerts Getting started Students faculty and staff Review these quick start

    Original URL path: https://uits.iu.edu/ (2016-04-30)
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  • UITS services directory | University Information Technology Services
    and promotion Education Certification EdCert Advanced technical training for departmental computing support staff Electronic Document Storage Capture paper documents electronically and transfer them to centralized electronic document libraries Email What you need to know about the accounts IU provides for all faculty staff and students Accounts Umail Exchange Imail Cyrus Emergency notifications IU Notify In case of a campus emergency IU will send email phone or text notifications Employee Center Review benefits payroll and tax and other employee information Enterprise Business Intelligence Tools Use SQL Server Reporting Services 2012 and Tableau to build and visualize reports Enterprise Confluence Online collaborative environment used for intranets knowledge management and documentation at IU Tools FootPrints JIRA issue tracking Redbooth ePTO Review manage and approve accrued paid time off PTO eTexts IU s eTexts initiative focuses on delivering digital materials to students at a reduced cost while providing faculty with new tools for teaching and learning Exchange Outlook Web App provides secure access to IU Exchange mailboxes from any computer connected to the Internet F Faculty Annual Report Summaries of grants publications and other activities submitted by faculty Faculty technology guide A quick start to IU s technology resources for teaching and research faculty FootPrints Records and tracks support and customer service requests for IU departments G Gateway web services hosting XSEDE Supports access to XSEDE supercomputing reources Geographic Information System GIS Services Information about GIS and Remote Sensing Get Connected for iOS Configures iOS devices for various IU services installs necessary certificates and helps users adhere to IU s security guidelines Get Connected for Windows Ensure your Windows computers are correctly configured to securely access the IU campus network and keep files safe from hackers and viruses Go IU URL shortener URL shortening service for IU faculty staff and students H Hadoop Supports distributed processing of large data sets for the Extreme Science and Engineering Discovery Environment XSEDE HELPnet central systems systems engineering Consultations in systems administration and server management HELPnet client desktop support On site workstation computer support to any departments within IU HELPnet life cycle and inventory services Monitoring for fiscal use and expenditures for technologies related to information computerization telecommunication and networking HELPnet web services application development Programming services to build custom web applications HR eDocs Process employee related eDocs and update information in the PeopleSoft HRMS application HRMS Payroll Directly links into PeopleSoft HRMS for payclerks I Identity Finder Tool to prevent identity theft by managing the personal information stored on your computer file shares or external media iGPS Plan Use this tool to plan your coursework for future terms Imail UITS has ended new account creation for Imail and will provide current account holders at least six months notice before Imail is retired IPv6 Testing Tools Use this website to test if your network connection is IPv6 ready IT Brand Information and resources for using the IT Brand on the web IT Community Partnerships UITS liaison for community engagement outreach collaboration and sustainable green IT Programs Student Outreach IT News Events News from IT Communications about IU s advanced IT services and cyberinfrastructure for the university community and for local national and international audiences as well as news about IT events support resources services security and more Outlets Podcast Portal Monitor Newsbit Talk Nerdy IT Policy Alignment Consultation Service provided through UITS HELPnet Technology Services to ensure that business units IT services align with IU IT security policies IT Training Certificate Series Workshops for gradual mastery of Office Access Excel web design or desktop publishing ITHelpLive Live chat with the UITS Support Center IU Address Book Find IU student faculty and staff contact information IU Brand IU s style guide for the web including a pattern library with code snippets IU List email service Manage mailing lists create digests of messages and maintain archives of past communications IU Print A university wide system that allows you to print at Student Technology Center computer lab printers from any device IU Secure IU s wireless network for students faculty staff on all campuses IUanyWare software streaming service Use a web browser or mobile app to run certain IU licensed software without downloading it IUCAT library catalog IU s online library catalog IUIE Indiana University Information Environment A collection of reports tools and information to to help IU provide access to institutional data IUware Software distribution service for Indiana University students faculty and staff J JIRA issue tracking Online tool for reporting and tracking software issues and projects K Kaltura Kaltura is cloud based video management system for storing publishing and streaming videos video collections and other media Karst Large amounts of processing capacity over long periods of time for data intensive applications Knowledge Base Answers to questions about IT IU Kuali Financial Services Requires special permissions Kuali Time training and support Guides and tutorials for payroll processors and managers of hourly and biweekly staff L Learn more about IT help options Find a consultant service or online resource to help with your computing needs Options Knowledge Base Computer Carry in Consulting IU Bloomington ITHelpLive Learn more about IT Training Online IT Training offers workshops tutorials and self study training materials for faculty and students Options Lynda com Workshops and online presentations Certificate series Microsoft eLearning Workshop materials Pluralsight Learning Spaces Design of formal and informal learning environments that reflect effective teaching learning pedagogies Log ALERT Provides a real time automated log management solution to monitor system security and application event logs as well as logs from any SNMP enabled device Lynda com online training Over 3 000 video based elearning courses on a range of technologies M Mason A large memory computer cluster for genome assembly software large scale phylogenetic software or other genome analysis applications Media Inquiries Start here if you are looking for an expert opinion or for facts figures photos and video about University Information Technology Services at Indiana University Microsoft eLearning Available at no cost to the IU community covers Windows Office Lync SharePoint and more

    Original URL path: https://uits.iu.edu/services (2016-04-30)
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  • UITS departments | University Information Technology Services
    for the IU School of Medicine Collaboration and Engagement Support Translating innovation into meaningful improvements in the quality of life for residents of the state of Indiana and the US Collaboration Technologies Educational Research and Evaluation Services for videoconferencing digital media streaming and online collaboration Constituent relationship management CRM Platform for managing data and communications across the entire university Contact Center Provides general campus information via phone and email 24 7 and maintains the campus directories D Data Center Operations Continuously monitors university data centers Data Intensive Computing Stampede Provides computing research experimentation and implementation Digital Humanities Cyberinfrastructure Links the robust research campuses in Indianapolis and Bloomington with the hardened data centers and I Light E eLearning Design and Services Help with crafting online courses Enterprise Decision Support Services Develops and supports a consolidated environment for storage and facilitated retrieval of institutional data for reporting and analysis Services IUIE Indiana University Information Environment Enterprise Web Technical Services Maintains central web servers for departments groups and organizations to publish information at IUB IUN IUK IUE and IUPUI Services Web hosting Executive and Internal Technology Support Manages multi campus 24 7 IT support for IU executives and their immediate representatives and for IUB and IUPUI UITS staff F Financial Systems Responsible for the information systems that handle IU s fiscal and financial responsibilities G GlobalNOC Provides software systems project management and service desk for national and international networks H HELPnet Technology Services Desktop client web and systems engineering services IT28 mitigation policy consultation High Performance File Systems Provide high speed disk based storage of data for IU researchers Systems Big Red II Karst Mason Quarry Research Database Complex RDC Rockhopper High Performance Systems Implements operates and supports some of the fastest supercomputers in the world such as Big Red II and Quarry High Throughput Computing Support use of high throughput computing by the IU and national research communities Human Resources Management Systems Manages all aspects of human resources at IU Applications Timekeeping Kuali Time ePTO Faculty Annual Report HR eDocs eDossier Employee Center Travel Management Services Kuali Financial Services Payroll I I Light Network Supports Indiana s high speed fiber optic network for the research and education community Identity Management Help with account management authentication authorization passphrase management and directory services Services CAS Indiana Center for Network Translational Research and Education InCNTRE Hub of education research training and development for the adoption of Software Defined Networking technologies Institute for Learning and Teaching Excellence IU Southeast ILTE is designed to assist faculty with advancing and enhancing their teaching and learning Intelligent Infrastructure Offers remote access to UITS hardware and security devices International Networking Delivers network connectivity that fosters the scientific collaboration that drives research and education in every corner of the world IT Communications Office ITCO University wide communication for the full suite of service and research units that operate under the leadership of the Office of the Vice President for Information Technology OVPIT IT Management Services Engineering and Technology IT services for

    Original URL path: https://uits.iu.edu/departments (2016-04-30)
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  • UITS Human Resources
    Supporting IU s professional IT community UITS HR seeks to recruit train and hire motivated employees as well as help them develop career planning strategies and provide tools that protect their health welfare and financial well being Regional campus CIO Beth Van Gordon pictured embodies the aspirational possibilities of UITS having earned a prominent position after years of service in diverse roles Jump to a service Application process New hire checklists UITS HR contacts Feedback process FMLA resources Opportunities Recruiting hiring Onboarding Benefits services Career development Employee relations Opportunities Recruiting hiring Onboarding Benefits services Career development Employee relations Be part of something big University Information Technology Services UITS is the home of IT at Indiana University Twice named one of Computerworld s best places to work in IT UITS has become a leader in IT for higher ed We wouldn t have that status without professional staff whose hard work and passion pave the way for discovery across the university Learn how you can play a role in the future of IT at IU Your browser does not support the video tag Filter IT jobs at IU by campus IU Bloomington IUPUI IU Kokomo IU Northwest Filter IT jobs at IU by type Professional Student Bepko Internships Employee Referral Incentive Program ERIP Employees who refer a successful candidate in jobs eligible for the ERIP can recieve 5 of the position s base salary with a maximum of 2 500 To ensure program eligibility employees should read and follow ERIP s specific guidelines Compensation resources Professional Staff Support Staff Did you find this page helpful Yes No IU Bloomington Principal Programmer Analyst Vice President of IT Reports to Luke Fowler PAE 4IT ERIP eligible Systems Administrator courtesy posting Vice President of IT UA VPIT IUBLA Reports to Patrick Phillips PAE 3IT ERIP eligible Audio Digitization Operator Reports to Andrew Dapuzzo Hourly Principal Research Software Engineer Vice President of IT Reports to Robert Henschel PAE4IT Senior Incident Response Analyst Vice President of IT Reports to Tim Goth PAE2IT Media Digitization and Preservation Initiative MDPI Vice President of IT Reports to Mike Casey HR Systems Administrator courtesy posting Clinical Affairs IT Services Reports to Patrick Phillips Manager System Infrastructure PAE 3IT ERIP eligible IUPUI Systems Administrator Vice President of IT Reports to Patrick Phillips PAE 3IT ERIP eligible Digital Media Engineer Vice President of IT Reports to Shannon Dockter PAE 3IT Senior Network Engineer Vice President of IT Reports to Caroline Weilhamer PAE 3IT ERIP eligible Client Services Computer Technician Reports to Lisa Shunk TE08 Principal Virtual Application Engineer Vice President of IT Reports to Stephanie Cox PAE4IT ERIP eligible Systems Administrator Clinical Affairs IT Services Reports to Patrick Phillips Manager System Infrastructure PAE3IT ERIP eligible Technology Center Consultants Learning Technologies Reports to Technology Center Consulting HR IU Kokomo Associate Director Web Services Reports to Craig Swoverland PAE 3IT Student Jobs Part time Emergency Management and Continuity Assistant Wage commiserate with experience Emergency Management and Continuity Program OVPIT UITS Emergency Management and Continuity

    Original URL path: https://uits.iu.edu/hr (2016-04-30)
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  • Email | University Information Technology Services
    call 812 941 2447 Email email helpdesk ius edu Walk up Support Center Front Desk US 212A Chat with the Support Center Search query Search all of UITS iu edu for services departments or workshops Explore UITS Email Software hardware Training Help support Computers printing UITS departments Email The average person sends 120 emails a day IU students faculty and staff are no different That s why the university provides our community with two types of email services Umail powered by Google for students Exchange powered by Microsoft for faculty and staff Log in to Umail Log in to Exchange Email for students Are you a student Then Umail is the email service for you Umail is a partnership between IU and Google that provides access to email hosted by Gmail and other Google Apps such as Alerts Calendar Drive Scholar and Sites How do I create a Umail account Email for faculty and staff IU faculty full and part time staff members and affiliates access email via Exchange a service powered by Microsoft Exchange goes beyond email to provide calendars contacts to do lists and other services required for university professionals How do I create an Exchange account Note With email services graduate students have the power of choice You can opt to use Exchange Umail or both Accessing your email There s virtually no limit to the ways you can access email at IU You can log in to your account via desktop PCs laptops mobile devices or campus workstations Umail Before you can get started on Umail you ll need to create a vendor password This is an extra password associated specifically with email accounts In other words it s completely different from your IU passphrase Be sure to remember it when configuring Umail for mobile devices

    Original URL path: https://uits.iu.edu/email (2016-04-30)
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  • Software & hardware | University Information Technology Services
    Wells Library Learning Commons Walk up Indiana Memorial Union M089 Knowledge Base visit kb iu edu Phone call 317 274 4357 Email email ithelp iu edu Walk up Informatics Communications Technology Complex ICTC 129 Walk up Campus Center Information Desk Knowledge Base visit kb iu edu Phone call 765 973 8375 Email email iueitsup iue edu Walk up Hayes Hall Room 169 Knowledge Base visit kb iu edu Phone call 812 375 7555 Email email techwork iupuc edu Walk up IT Office Room 1511 Knowledge Base visit kb iu edu Phone call 765 455 9315 Email email kohelp iu edu Walk up Library KA main entrance Knowledge Base visit kb iu edu Phone call 219 981 4357 Email email iunhelp iun edu Walk up Hawthorn Hall 108 Knowledge Base visit kb iu edu Phone call 574 520 5555 Email email ihelpdesk iusb edu Walk up Wiekamp Hall DW 1245 Knowledge Base visit kb iu edu Phone call 812 941 2447 Email email helpdesk ius edu Walk up Support Center Front Desk US 212A Chat with the Support Center Search query Search all of UITS iu edu for services departments or workshops Explore UITS Email Software hardware Training Help support Computers printing UITS departments Software hardware Technology is expensive IU s exclusive agreements with vendors such as Apple AT T Microsoft Adobe and Dell make sure you can get the resources you need without breaking the bank Looking for software Visit IUanyWare to stream titles on demand Check IUware to download programs to your device Looking for hardware The IU ComputerGuide not only offers vendor deals but also provides recommendations on specs software packages and more About IUware Get no cost downloads of hundreds of titles like Microsoft Office and Adobe Creative Suite on IUware Software is available for security multimedia

    Original URL path: https://uits.iu.edu/tech-resources (2016-04-30)
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  • Training | University Information Technology Services
    317 274 4357 Email email ithelp iu edu Walk up Informatics Communications Technology Complex ICTC 129 Walk up Campus Center Information Desk Knowledge Base visit kb iu edu Phone call 765 973 8375 Email email iueitsup iue edu Walk up Hayes Hall Room 169 Knowledge Base visit kb iu edu Phone call 812 375 7555 Email email techwork iupuc edu Walk up IT Office Room 1511 Knowledge Base visit kb iu edu Phone call 765 455 9315 Email email kohelp iu edu Walk up Library KA main entrance Knowledge Base visit kb iu edu Phone call 219 981 4357 Email email iunhelp iun edu Walk up Hawthorn Hall 108 Knowledge Base visit kb iu edu Phone call 574 520 5555 Email email ihelpdesk iusb edu Walk up Wiekamp Hall DW 1245 Knowledge Base visit kb iu edu Phone call 812 941 2447 Email email helpdesk ius edu Walk up Support Center Front Desk US 212A Chat with the Support Center Search query Search all of UITS iu edu for services departments or workshops Explore UITS Email Software hardware Training Help support Computers printing UITS departments Training Does your resumé need a boost Do you want to improve your technology skills UITS IT Training helps students faculty and staff grow in technology with instructor led learning workshops online webinar training and self study resources They also offer t raining materials for teaching purposes Visit UITS IT Training Instructor led training Instructor led workshops provide assistance with IT training and typically offer certificates upon completion Some courses offer on site learning while others can be attended remotely Certificate Series for eventual mastery of Microsoft Office suite graphic design or desktop publishing Workshops and online presentations for learning and improving competency with popular software and online applications lynda com Learn at your own

    Original URL path: https://uits.iu.edu/training (2016-04-30)
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  • Help & support | University Information Technology Services
    departments or workshops Explore UITS Email Software hardware Training Help support Computers printing UITS departments Help support Have tech questions Get the answers you need using the search bar at the top of the page or the IU Knowledge Base For more personalized assistance contact the UITS Support Center for help via chat phone email or walk up 24 hours a day seven days a week IU also offers support services for technology repair Chat with the Support Center Technology repair Sometimes things break and we might be able to help For a full list of IT help options visit the Knowledge Base Cable TV repair in IU campus housing Office telephone repair at IU Can I get my computer hardware repaired at IU How do I contact the Support Center at each IU campus for help So that Support Center staff can efficiently assist you be ready to provide details about your problem or question Note Walk in support hours listed pertain to periods when classes are in session Hours during campus breaks and between semesters may vary Campus help desk Walk in location Fall spring hours Summer hours IU Bloomington Chat phone and email available 24x7 walk in hours listed Chat http ithelplive iu edu Phone 812 855 6789 Email ithelp iu edu Online Knowledge Base Learning Commons Herman B Wells Library Mon Thurs 8am midnight Fri 8am 9pm Sat noon 5pm Sun noon midnight May 7 May 9 Sat 1pm 5pm Sun 1pm 5pm Mon 8am 5pm May 10 July 29 Mon Thurs 8am 10pm Fri 8am 5pm Sat noon 5pm Sun 1pm 10pm July 30 August 21 Mon Fri 8am 5pm Sat Sun 1pm 5pm Indiana Memorial Union M089 Mon Fri 10am 5pm Mon Fri 10am 5pm IMU M089 has limited support services no software sales print credits or carry in consultations IUPUI Chat phone and email available 24x7 walk in hours listed Chat http ithelplive iu edu Phone 317 274 4357 Email ithelp iu edu Online Knowledge Base ICTC 129 Mon Thurs 8am 9pm Fri 8am 5pm Sat 9am 3pm Sun noon 4pm Mon Thurs 8am 9pm Fri 8am 5pm Sat 9am 3pm Sun noon 4pm Campus Center Information Desk Mon Fri 9am 5pm Mon Fri 9am 5pm IUPU Columbus Information Technology Phone 812 375 7555 Email techwork iupuc edu IT Office Room 1511 Mon 8am 6 15pm Tue 8am 8pm Wed 8am 8 15pm Thurs 8am 7 45pm Fri 8am 5pm Mon 8am 8pm Tue 8am 6 30pm Wed 8am 8pm Thurs 8am 7 30pm Fri 8am 5pm IU East Help Desk Phone 765 973 8375 Email iueitsup iue edu Hayes Hall 169 Mon Thurs 8am 7pm Fri 8am 5pm Mon Thurs 8am 7pm Fri 8am 5pm Closed Memorial Day May 30 Independence Day July 4 August 20 Closed at 5pm May 3 5 7 9 12 and 14 June 28 30 July 2 August 16 18 IPFW Help Desk Phone 260 481 6030 Email helpdesk ipfw edu Kettler KT Hall 206 Mon Fri

    Original URL path: https://uits.iu.edu/tech-help (2016-04-30)
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