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  • Qualtrics | University Information Technology Services
    1511 Knowledge Base visit kb iu edu Phone call 765 455 9315 Email email kohelp iu edu Walk up Library KA main entrance Knowledge Base visit kb iu edu Phone call 219 981 4357 Email email iunhelp iun edu Walk up Hawthorn Hall 108 Knowledge Base visit kb iu edu Phone call 574 520 5555 Email email ihelpdesk iusb edu Walk up Wiekamp Hall DW 1245 Knowledge Base visit kb iu edu Phone call 812 941 2447 Email email helpdesk ius edu Walk up Support Center Front Desk US 212A Chat with the Support Center Search query Search all of UITS iu edu for services departments or workshops Explore UITS Email Software hardware Training Help support Computers printing UITS departments Qualtrics Cloud based survey tool that helps IU faculty students staff and units create surveys and see the results Log in What is Qualtrics Qualtrics is a cloud based survey tool that helps faculty students and staff build and distribute surveys view reports and tabulate and analyze responses Visit IUware to purchase and download a license for individual or organizational use Getting help with Qualtrics Account setup Contact the proper division administrator Survey questions designing testing programming analyzing distributing Contact the Center for Survey Research Training faculty staff or students Contact the Center for Survey Research Need additional support Visit the IU Knowledge Base Knowledge Base Creating and modifying Qualtrics accounts Contacting IU s Qualtrics divisions Adding link to Canvas courses Support Location Bloomington Indianapolis East Columbus Kokomo Northwest South Bend Southeast How do we know We used your IP address to guess your location If we got it wrong please change your campus here for local results Knowledge Base visit kb iu edu Live Chat visit ithelplive iu edu Phone call 812 855 6789 Email email ithelp iu edu

    Original URL path: https://uits.iu.edu/qualtrics (2016-04-30)
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  • Supported practices | Security First
    email kohelp iu edu Walk up Library KA main entrance Knowledge Base visit kb iu edu Phone call 219 981 4357 Email email iunhelp iun edu Walk up Hawthorn Hall 108 Knowledge Base visit kb iu edu Phone call 574 520 5555 Email email ihelpdesk iusb edu Walk up Wiekamp Hall DW 1245 Knowledge Base visit kb iu edu Phone call 812 941 2447 Email email helpdesk ius edu Walk up Support Center Front Desk US 212A Chat with the Support Center Search query Search all of UITS iu edu for services departments or workshops Explore UITS Email Software hardware Training Help support Computers printing UITS departments Security First Home Supported practices About Contact Home Supported practices About Contact Supported practices UITS Home Security First Supported practices Security First supports a range of IT practices each with a foundation in a core IT security principle or standard Several practices are also featured in the growing Security First Training Series Watch all videos in the series Latest video Click the in the upper right of the video player for clickable links and more information Trouble viewing Watch in Kaltura Click to watch the training video Authentication Admin accounts not used for day to day activities Users are not allowed to run systems as administrators Admin accounts not shared among individuals each has a unique admin account password Employ strong authentication requirements Provide access to IU systems and services only to those authorized to access them Secure password management All mobile devices require at least a 4 digit PIN Documentation Data stored or shared with third party is appropriately documented Data stored or shared with third party is approved by Data Stewards Up to date risk mitigation plan Business Continuity Plan up to date Disaster Recovery Plan maintained and routinely updated Disaster Recovery Plan formally tested Inventory of IT assets with data classifications and data analysis Written incident response procedure Formally assign roles of security and privacy Scans logs Regular at least monthly vulnerability scans on all servers System logs regularly reviewed and archived securely for the appropriate duration Identify Finder scans routinely occurring on servers Identify Finder scans routinely occurring on workstations Access prevention Firewall antivirus encryption and network All servers behind physical firewall Antivirus scans taking place on all systems Critical sensitive data encrypted in transmission Critical sensitive data encrypted at rest on servers Encrypt communications to systems accessed through elevated privileges Avoid passing password over the network in clear text whenever possible Antivirus software installed on all computers and servers Maintain antivirus definitions All laptops employ whole disk encryption Backup media on servers encrypted All servers and printers on private IP addresses unless documented operational necessity Disable or secure remote access Certifications training Including handling of sensitive data Hire technicians with the expertise necessary to maintain systems and hardware Identify types data in your unit All employees participate in security privacy awareness HIPAA FERPA certs PCI DSS compliance training awareness for appropriate personnel Sensitive data managed on secure systems

    Original URL path: https://uits.iu.edu/security-first/practices (2016-04-30)
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  • About | Security First
    location If we got it wrong please change your campus here for local results Knowledge Base visit kb iu edu Phone call 812 855 6789 Email email ithelp iu edu Walk up Wells Library Learning Commons Walk up Indiana Memorial Union M089 Knowledge Base visit kb iu edu Phone call 317 274 4357 Email email ithelp iu edu Walk up Informatics Communications Technology Complex ICTC 129 Walk up Campus Center Information Desk Knowledge Base visit kb iu edu Phone call 765 973 8375 Email email iueitsup iue edu Walk up Hayes Hall Room 169 Knowledge Base visit kb iu edu Phone call 812 375 7555 Email email techwork iupuc edu Walk up IT Office Room 1511 Knowledge Base visit kb iu edu Phone call 765 455 9315 Email email kohelp iu edu Walk up Library KA main entrance Knowledge Base visit kb iu edu Phone call 219 981 4357 Email email iunhelp iun edu Walk up Hawthorn Hall 108 Knowledge Base visit kb iu edu Phone call 574 520 5555 Email email ihelpdesk iusb edu Walk up Wiekamp Hall DW 1245 Knowledge Base visit kb iu edu Phone call 812 941 2447 Email email helpdesk ius edu Walk up Support Center Front Desk US 212A Chat with the Support Center Search query Search all of UITS iu edu for services departments or workshops Explore UITS Email Software hardware Training Help support Computers printing UITS departments Security First Home Supported practices About Contact Home Supported practices About Contact About UITS Home Security First About Security First is a hub for IU s security related training and resources It is designed to support IT professionals who maintain departmental or campus systems Launch and next steps Security First launched in October with training videos on the following topics Vulnerability scans System log review

    Original URL path: https://uits.iu.edu/security-first/about (2016-04-30)
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  • Contact | Security First
    If we got it wrong please change your campus here for local results Knowledge Base visit kb iu edu Phone call 812 855 6789 Email email ithelp iu edu Walk up Wells Library Learning Commons Walk up Indiana Memorial Union M089 Knowledge Base visit kb iu edu Phone call 317 274 4357 Email email ithelp iu edu Walk up Informatics Communications Technology Complex ICTC 129 Walk up Campus Center Information Desk Knowledge Base visit kb iu edu Phone call 765 973 8375 Email email iueitsup iue edu Walk up Hayes Hall Room 169 Knowledge Base visit kb iu edu Phone call 812 375 7555 Email email techwork iupuc edu Walk up IT Office Room 1511 Knowledge Base visit kb iu edu Phone call 765 455 9315 Email email kohelp iu edu Walk up Library KA main entrance Knowledge Base visit kb iu edu Phone call 219 981 4357 Email email iunhelp iun edu Walk up Hawthorn Hall 108 Knowledge Base visit kb iu edu Phone call 574 520 5555 Email email ihelpdesk iusb edu Walk up Wiekamp Hall DW 1245 Knowledge Base visit kb iu edu Phone call 812 941 2447 Email email helpdesk ius edu Walk up Support Center

    Original URL path: https://uits.iu.edu/security-first/contact (2016-04-30)
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  • Virtual systems | University Information Technology Services
    Email email ithelp iu edu Walk up Informatics Communications Technology Complex ICTC 129 Walk up Campus Center Information Desk Knowledge Base visit kb iu edu Phone call 765 973 8375 Email email iueitsup iue edu Walk up Hayes Hall Room 169 Knowledge Base visit kb iu edu Phone call 812 375 7555 Email email techwork iupuc edu Walk up IT Office Room 1511 Knowledge Base visit kb iu edu Phone call 765 455 9315 Email email kohelp iu edu Walk up Library KA main entrance Knowledge Base visit kb iu edu Phone call 219 981 4357 Email email iunhelp iun edu Walk up Hawthorn Hall 108 Knowledge Base visit kb iu edu Phone call 574 520 5555 Email email ihelpdesk iusb edu Walk up Wiekamp Hall DW 1245 Knowledge Base visit kb iu edu Phone call 812 941 2447 Email email helpdesk ius edu Walk up Support Center Front Desk US 212A Chat with the Support Center Search query Search all of UITS iu edu for services departments or workshops Explore UITS Email Software hardware Training Help support Computers printing UITS departments Virtual systems IU Intelligent Infrastructure These systems supply the infrastructure and network capacity necessary to host your applications while optional disk storage on UITS enterprise class storage area networks SANs ensures the security and availability of your files II Enterprise virtual system View IU Intelligent Infrastructure features and pricing Contact the IUII team Other IUII services IU Intelligent Infrastructure IUII Backup Services Request an Intelligent Infrastructure service Request II Enterprise virtual system Request Tivoli Storage Manager backup services Learn about client responsibilities Knowledge Base Using Intelligent Infrastructure how do I prepare for a new virtual machine Virtual Server Hosting Services Intelligent Infrastructure Service Level Expectations In Intelligent Infrastructure can I get a Mac OS X virtual machine Which

    Original URL path: https://uits.iu.edu/ii/virtual (2016-04-30)
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  • Backup Services | University Information Technology Services
    edu Walk up Informatics Communications Technology Complex ICTC 129 Walk up Campus Center Information Desk Knowledge Base visit kb iu edu Phone call 765 973 8375 Email email iueitsup iue edu Walk up Hayes Hall Room 169 Knowledge Base visit kb iu edu Phone call 812 375 7555 Email email techwork iupuc edu Walk up IT Office Room 1511 Knowledge Base visit kb iu edu Phone call 765 455 9315 Email email kohelp iu edu Walk up Library KA main entrance Knowledge Base visit kb iu edu Phone call 219 981 4357 Email email iunhelp iun edu Walk up Hawthorn Hall 108 Knowledge Base visit kb iu edu Phone call 574 520 5555 Email email ihelpdesk iusb edu Walk up Wiekamp Hall DW 1245 Knowledge Base visit kb iu edu Phone call 812 941 2447 Email email helpdesk ius edu Walk up Support Center Front Desk US 212A Chat with the Support Center Search query Search all of UITS iu edu for services departments or workshops Explore UITS Email Software hardware Training Help support Computers printing UITS departments Backup Services IU Intelligent Infrastructure II uses Tivoli Storage Manager TSM to provide on site and off site tape storage isolating you from potential disasters by storing your backup data within the two UITS hardened data centers Request TSM backup services View IU Intelligent Infrastructure features and pricing Contact the IUII team Other IUII services IU Intelligent Infrastructure IUII Virtual Systems Request an Intelligent Infrastructure service Request II Enterprise virtual system Request Tivoli Storage Manager backup services Knowledge Base At IU how do I request Tivoli Storage Manager backup services About the retirement of Tivoli Storage Manager backup services Using Tivoli Storage Manager how do I restore files using the GUI client Using Tivoli Storage Manager how do I restore files from

    Original URL path: https://uits.iu.edu/ii/backup (2016-04-30)
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  • Visual style | IT Communications
    please change your campus here for local results Knowledge Base visit kb iu edu Phone call 812 855 6789 Email email ithelp iu edu Walk up Wells Library Learning Commons Walk up Indiana Memorial Union M089 Knowledge Base visit kb iu edu Phone call 317 274 4357 Email email ithelp iu edu Walk up Informatics Communications Technology Complex ICTC 129 Walk up Campus Center Information Desk Knowledge Base visit kb iu edu Phone call 765 973 8375 Email email iueitsup iue edu Walk up Hayes Hall Room 169 Knowledge Base visit kb iu edu Phone call 812 375 7555 Email email techwork iupuc edu Walk up IT Office Room 1511 Knowledge Base visit kb iu edu Phone call 765 455 9315 Email email kohelp iu edu Walk up Library KA main entrance Knowledge Base visit kb iu edu Phone call 219 981 4357 Email email iunhelp iun edu Walk up Hawthorn Hall 108 Knowledge Base visit kb iu edu Phone call 574 520 5555 Email email ihelpdesk iusb edu Walk up Wiekamp Hall DW 1245 Knowledge Base visit kb iu edu Phone call 812 941 2447 Email email helpdesk ius edu Walk up Support Center Front Desk US 212A Chat with the Support Center Search query Search all of UITS iu edu for services departments or workshops Explore UITS Email Software hardware Training Help support Computers printing UITS departments IT Communications About Visual style Editorial style About Visual style Editorial style Visual style UITS Home IT Communications Visual style Less is more That s the essence of our visual style both in terms of design and messaging For colors fonts and other visual branding requirements please see the IU Style Guide Review IU Style Philosophy We believe our communications will be most effective if they are Minimal clean and simple

    Original URL path: https://uits.iu.edu/itco/visual (2016-04-30)
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  • Editorial style | IT Communications
    for local results Knowledge Base visit kb iu edu Phone call 812 855 6789 Email email ithelp iu edu Walk up Wells Library Learning Commons Walk up Indiana Memorial Union M089 Knowledge Base visit kb iu edu Phone call 317 274 4357 Email email ithelp iu edu Walk up Informatics Communications Technology Complex ICTC 129 Walk up Campus Center Information Desk Knowledge Base visit kb iu edu Phone call 765 973 8375 Email email iueitsup iue edu Walk up Hayes Hall Room 169 Knowledge Base visit kb iu edu Phone call 812 375 7555 Email email techwork iupuc edu Walk up IT Office Room 1511 Knowledge Base visit kb iu edu Phone call 765 455 9315 Email email kohelp iu edu Walk up Library KA main entrance Knowledge Base visit kb iu edu Phone call 219 981 4357 Email email iunhelp iun edu Walk up Hawthorn Hall 108 Knowledge Base visit kb iu edu Phone call 574 520 5555 Email email ihelpdesk iusb edu Walk up Wiekamp Hall DW 1245 Knowledge Base visit kb iu edu Phone call 812 941 2447 Email email helpdesk ius edu Walk up Support Center Front Desk US 212A Chat with the Support Center Search query Search all of UITS iu edu for services departments or workshops Explore UITS Email Software hardware Training Help support Computers printing UITS departments IT Communications About Visual style Editorial style About Visual style Editorial style Editorial style UITS Home IT Communications Editorial style Follow a style that is consistent and appropriate for materials written for and about information technology at IU Overview The ITCO style follows conventions outlined in The Chicago Manual of Style as well as exceptions specific to the IU style guide and industry standards This guide covers items that diverge from Chicago or IU style reverse

    Original URL path: https://uits.iu.edu/itco/editorial (2016-04-30)
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