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  • Counter Attendants, Cafeteria, Food Concession, and Coffee Shop | TN Career Information Delivery System
    serving stations Take customers orders and write ordered items on tickets giving ticket stubs to customers when needed to identify filled orders Prepare food such as sandwiches salads and ice cream dishes using standard formulas or following directions Wrap menu item such as sandwiches hot entrees and desserts for serving or for takeout Prepare bills for food using cash registers calculators or adding machines and accept payment or make change Deliver orders to kitchens and pick up and serve food when it is ready Serve salads vegetables meat breads and cocktails ladle soups and sauces portion desserts and fill beverage cups and glasses Add relishes and garnishes to food orders according to instructions Carve meat Order items needed to replenish supplies Set up dining areas for meals and clear them following meals Brew coffee and tea and fill containers with requested beverages Balance receipts and payments in cash registers Arrange reservations for patrons of dining establishments Back to Top Knowledge Customer and Personal Service Knowledge of principles and processes for providing customer and personal services This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction Back to Top Work Activities Performing for or Working Directly with the Public Performing for people or dealing directly with the public This includes serving customers in restaurants and stores and receiving clients or guests Back to Top Interests Realistic Realistic occupations frequently involve work activities that include practical hands on problems and solutions They often deal with plants animals and real world materials like wood tools and machinery Many of the occupations require working outside and do not involve a lot of paperwork or working closely with others Social Social occupations frequently involve working with communicating with and teaching people These occupations often involve helping or providing service to others Third Interest High Point Tertiary Cutoff Rank Descriptiveness Back to Top Work Styles Dependability Job requires being reliable responsible and dependable and fulfilling obligations Attention to Detail Job requires being careful about detail and thorough in completing work tasks Concern for Others Job requires being sensitive to others needs and feelings and being understanding and helpful on the job Cooperation Job requires being pleasant with others on the job and displaying a good natured cooperative attitude Self Control Job requires maintaining composure keeping emotions in check controlling anger and avoiding aggressive behavior even in very difficult situations Stress Tolerance Job requires accepting criticism and dealing calmly and effectively with high stress situations Integrity Job requires being honest and ethical Adaptability Flexibility Job requires being open to change positive or negative and to considerable variety in the workplace Social Orientation Job requires preferring to work with others rather than alone and being personally connected with others on the job Back to Top Work Values Moral Values Workers on this job are never pressured to do things that go against their sense of right and wrong Relationships Mean Extent Occupations that satisfy this work value allow employees to provide service to

    Original URL path: http://tcids.tbr.edu/career_query2.php?soc=35-3022.00 (2013-06-13)
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  • Couriers and Messengers | TN Career Information Delivery System
    levels and replenishing fuel Call by telephone in order to deliver verbal messages Open sort and distribute incoming mail Perform general office or clerical work such as filing materials operating duplicating machines or running errands Collect seal and stamp outgoing mail using postage meters and envelope sealers Unload goods from large trucks and load them onto smaller delivery vehicles Walk ride bicycles drive vehicles or use public conveyances in order to reach destinations to deliver messages or materials Load vehicles with listed goods ensuring goods are loaded correctly and taking precautions with hazardous goods Unload and sort items collected along delivery routes Receive messages or materials to be delivered and information on recipients such as names addresses telephone numbers and delivery instructions communicated via telephone two way radio or in person Plan and follow the most efficient routes for delivering goods Back to Top Education There are no formal qualifications or training requirements for this occupation however messengers are expected to be able to read and write Some employers stated a preference for high school graduates Messengers are required to have a valid Tennessee driver s license be bondable and free of any major police record Back to Top Abilities Speech Recognition The ability to identify and understand the speech of another person Back to Top Work Activities Handling and Moving Objects Using hands and arms in handling installing positioning and moving materials and manipulating things Organizing Planning and Prioritizing Work Developing specific goals and plans to prioritize organize and accomplish your work Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others and maintaining them over time Back to Top Interests Realistic Realistic occupations frequently involve work activities that include practical hands on problems and solutions They often deal with plants animals and real world materials

    Original URL path: http://tcids.tbr.edu/career_query2.php?soc=43-5021.00 (2013-06-13)
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  • Court Clerks | TN Career Information Delivery System
    managing files and records stenography and transcription designing forms and other office procedures and terminology Clerical Knowledge of administrative and clerical procedures and systems such as word processing managing files and records stenography and transcription designing forms and other office procedures and terminology Customer and Personal Service Knowledge of principles and processes for providing customer and personal services This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction Back to Top Skills Active Listening Giving full attention to what other people are saying taking time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times Back to Top Abilities Near Vision The ability to see details at close range within a few feet of the observer Oral Expression The ability to communicate information and ideas in speaking so others will understand Written Comprehension The ability to read and understand information and ideas presented in writing Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences Written Expression The ability to communicate information and ideas in writing so others will understand Speech Recognition The ability to identify and understand the speech of another person Back to Top Work Activities Organizing Planning and Prioritizing Work Developing specific goals and plans to prioritize organize and accomplish your work Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others and maintaining them over time Updating and Using Relevant Knowledge Keeping up to date technically and applying new knowledge to your job Getting Information Observing receiving and otherwise obtaining information from all relevant sources Processing Information Compiling coding categorizing calculating tabulating auditing or verifying information or data Communicating with Persons Outside Organization Communicating with people outside the organization representing the organization to customers the public government and other external sources This information can be exchanged in person in writing or by telephone or e mail Documenting Recording Information Entering transcribing recording storing or maintaining information in written or electronic magnetic form Back to Top Interests Conventional Conventional occupations frequently involve following set procedures and routines These occupations can include working with data and details more than with ideas Usually there is a clear line of authority to follow First Interest High Point Primary Rank Descriptiveness Second Interest High Point Secondary Cutoff Rank Descriptiveness Enterprising Enterprising occupations frequently involve starting up and carrying out projects These occupations can involve leading people and making many decisions Sometimes they require risk taking and often deal with business Back to Top Work Styles Integrity Job requires being honest and ethical Attention to Detail Job requires being careful about detail and thorough in completing work tasks Dependability Job requires being reliable responsible and dependable and fulfilling obligations Self Control Job requires maintaining composure keeping emotions in check controlling anger and avoiding aggressive behavior even in very difficult situations Cooperation Job requires being pleasant with others on the job and displaying a good natured cooperative attitude Stress Tolerance Job

    Original URL path: http://tcids.tbr.edu/career_query2.php?soc=43-4031.01 (2013-06-13)
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  • Court Reporters | TN Career Information Delivery System
    rules and the democratic political process Customer and Personal Service Knowledge of principles and processes for providing customer and personal services This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction Customer and Personal Service Knowledge of principles and processes for providing customer and personal services This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction Back to Top Education Completion of a program in a recognized court reporting school is an excellent method of preparation for this career High school courses in office occupations will provide students with basic preparation for this job Associate degree and diploma programs in general clerical skills are offered at most community colleges Postsecondary courses in office occupations are offered at most technology centers in Tennessee Some students obtain a four year degree from programs that are accredited by the National Court Reporters Association Coursework typically includes machine shorthand court reporting techniques legal issues ethics and computer aided transcription Military job training consists of 6 to 10 weeks of instruction Course content typically includes legal terminology and research techniques how to prepare legal documents high speed transcription and military judicial processes Back to Top Skills Reading Comprehension Understanding written sentences and paragraphs in work related documents Active Listening Giving full attention to what other people are saying taking time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times Back to Top Abilities Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences Near Vision The ability to see details at close range within a few feet of the observer Oral Expression The ability to communicate information and ideas in speaking so others will understand Speech Recognition The ability to identify and understand the speech of another person Written Comprehension The ability to read and understand information and ideas presented in writing Back to Top Work Activities Documenting Recording Information Entering transcribing recording storing or maintaining information in written or electronic magnetic form Controlling Machines and Processes Using either control mechanisms or direct physical activity to operate machines or processes not including computers or vehicles Interacting With Computers Using computers and computer systems including hardware and software to program write software set up functions enter data or process information Back to Top Interests Third Interest High Point Tertiary Cutoff Rank Descriptiveness Artistic Artistic occupations frequently involve working with forms designs and patterns They often require self expression and the work can be done without following a clear set of rules Back to Top Work Styles Dependability Job requires being reliable responsible and dependable and fulfilling obligations Attention to Detail Job requires being careful about detail and thorough in completing work tasks Integrity Job requires being honest and ethical Achievement Effort Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks Initiative Job requires a willingness to take on responsibilities and challenges Persistence Job requires persistence

    Original URL path: http://tcids.tbr.edu/career_query2.php?soc=23-2091.00 (2013-06-13)
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  • Court, Municipal, and License Clerks | TN Career Information Delivery System
    Clerks Related Careers Court Municipal and License Clerks represents a group of more specific occupations For additional information please select one of the occupations below Court Clerks Municipal Clerks License Clerks Career Summary Education Salary Education Court clerks often learn the skills they need in high schools business schools and community colleges Business education programs offered by these institutions typically include courses in keyboarding shorthand business communications records management and office systems and procedures Some entry level court clerks are college graduates with degrees in business finance or liberal arts Although a degree rarely is required many graduates accept entry level clerical positions in order to get into the field Workers with college degrees are likely to start at higher salaries and advance more easily than those without degrees For related information and recommended courses to prepare for this occupation Tennessee high school students may visit the Business and Information Technology Standards online Back to Top Salary 10 25 Median 50 75 90 TN Annual 19 690 23 260 29 010 36 190 45 380 US Annual 21 050 26 000 32 330 40 240 50 120 Some salaries are listed at an hourly rate Those that include a single

    Original URL path: http://tcids.tbr.edu/career_query2.php?soc=43-4031.00 (2013-06-13)
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  • Craft Artists | TN Career Information Delivery System
    perform works of music dance visual arts drama and sculpture Sales and Marketing Knowledge of principles and methods for showing promoting and selling products or services This includes marketing strategy and tactics product demonstration sales techniques and sales control systems Production and Processing Knowledge of raw materials production processes quality control costs and other techniques for maximizing the effective manufacture and distribution of goods Fine Arts Knowledge of the theory and techniques required to compose produce and perform works of music dance visual arts drama and sculpture Sales and Marketing Knowledge of principles and methods for showing promoting and selling products or services This includes marketing strategy and tactics product demonstration sales techniques and sales control systems Design Knowledge of design techniques tools and principles involved in production of precision technical plans blueprints drawings and models Design Knowledge of design techniques tools and principles involved in production of precision technical plans blueprints drawings and models Mechanical Knowledge of machines and tools including their designs uses repair and maintenance Production and Processing Knowledge of raw materials production processes quality control costs and other techniques for maximizing the effective manufacture and distribution of goods Customer and Personal Service Knowledge of principles and processes for providing customer and personal services This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction Back to Top Education There are no formal educational requirements for craft artists however formal training in an area of specialization such as pottery or jewelry design may be helpful One postsecondary program that offers traditional craft making courses for Tennessee students is situated on the Highland Rim of the Cumberland Plateau near Smithville Visit the Joe L Evins Appalachian Center for Crafts a division of Tennessee Tech University TTU online TTU students may earn a bachelor of fine arts degree in the discipline Back to Top Skills Equipment Selection Determining the kind of tools and equipment needed to do a job Back to Top Abilities Originality The ability to come up with unusual or clever ideas about a given topic or situation or to develop creative ways to solve a problem Arm Hand Steadiness The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp manipulate or assemble very small objects Visualization The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged Back to Top Work Activities Handling and Moving Objects Using hands and arms in handling installing positioning and moving materials and manipulating things Thinking Creatively Developing designing or creating new applications ideas relationships systems or products including artistic contributions Organizing Planning and Prioritizing Work Developing specific goals and plans to prioritize organize and accomplish your work Performing for or Working Directly with the Public Performing for people or dealing directly with the public

    Original URL path: http://tcids.tbr.edu/career_query2.php?soc=27-1012.00 (2013-06-13)
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  • Crane and Tower Operators | TN Career Information Delivery System
    from trucks and move containers to storage bins using moving equipment Weigh bundles using floor scales and record weights for company records Review daily work and delivery schedules to determine orders sequences of deliveries and special loading instructions Direct truck drivers backing vehicles into loading bays and cover uncover and secure loads for delivery Inspect bundle packaging for conformance to regulations and customer requirements and remove and batch packaging tickets Back to Top Knowledge Mechanical Knowledge of machines and tools including their designs uses repair and maintenance Building and Construction Knowledge of materials methods and the tools involved in the construction or repair of houses buildings or other structures such as highways and roads Mechanical Knowledge of machines and tools including their designs uses repair and maintenance Back to Top Skills Equipment Maintenance Performing routine maintenance on equipment and determining when and what kind of maintenance is needed Active Listening Giving full attention to what other people are saying taking time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times Back to Top Abilities Control Precision The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions Multilimb Coordination The ability to coordinate two or more limbs for example two arms two legs or one leg and one arm while sitting standing or lying down It does not involve performing the activities while the whole body is in motion Reaction Time The ability to quickly respond with the hand finger or foot to a signal sound light picture when it appears Far Vision The ability to see details at a distance Response Orientation The ability to choose quickly between two or more movements in response to two or more different signals lights sounds pictures It includes the speed with which the correct response is started with the hand foot or other body part Depth Perception The ability to judge which of several objects is closer or farther away from you or to judge the distance between you and an object Rate Control The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and or direction of a moving object or scene Back to Top Work Activities Handling and Moving Objects Using hands and arms in handling installing positioning and moving materials and manipulating things Controlling Machines and Processes Using either control mechanisms or direct physical activity to operate machines or processes not including computers or vehicles Back to Top Interests Realistic Realistic occupations frequently involve work activities that include practical hands on problems and solutions They often deal with plants animals and real world materials like wood tools and machinery Many of the occupations require working outside and do not involve a lot of paperwork or working closely with others Second Interest High Point Secondary Cutoff Rank Descriptiveness Back to Top Work Styles Dependability Job requires being reliable responsible and dependable and fulfilling obligations Attention

    Original URL path: http://tcids.tbr.edu/career_query2.php?soc=53-7021.00 (2013-06-13)
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  • Credit Analysts | TN Career Information Delivery System
    Back to Top Education Although a high school diploma is the basic requirement for this position employers are increasingly seeking applicants who have a bachelor s degree in finance accounting economics or business administration High school students may prepare for this career by taking courses in accounting mathematics economics and English Back to Top Skills Speaking Talking to others to convey information effectively Back to Top Abilities Near Vision The ability to see details at close range within a few feet of the observer Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense Number Facility The ability to add subtract multiply or divide quickly and correctly Written Comprehension The ability to read and understand information and ideas presented in writing Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences Mathematical Reasoning The ability to choose the right mathematical methods or formulas to solve a problem Oral Expression The ability to communicate information and ideas in speaking so others will understand Written Expression The ability to communicate information and ideas in writing so others will understand Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong It does not involve solving the problem only recognizing there is a problem Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions includes finding a relationship among seemingly unrelated events Speech Recognition The ability to identify and understand the speech of another person Flexibility of Closure The ability to identify or detect a known pattern a figure object word or sound that is hidden in other distracting material Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules e g patterns of numbers letters words pictures mathematical operations Category Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways Back to Top Interests Conventional Conventional occupations frequently involve following set procedures and routines These occupations can include working with data and details more than with ideas Usually there is a clear line of authority to follow First Interest High Point Primary Rank Descriptiveness Enterprising Enterprising occupations frequently involve starting up and carrying out projects These occupations can involve leading people and making many decisions Sometimes they require risk taking and often deal with business Second Interest High Point Secondary Cutoff Rank Descriptiveness Back to Top Work Styles Attention to Detail Job requires being careful about detail and thorough in completing work tasks Integrity Job requires being honest and ethical Analytical Thinking Job requires analyzing information and using logic to address work related issues and problems Dependability Job requires being reliable responsible and dependable and fulfilling obligations Independence Job requires developing one s own ways of doing things guiding oneself with little or no supervision and depending on oneself to get things done Cooperation

    Original URL path: http://tcids.tbr.edu/career_query2.php?soc=13-2041.00 (2013-06-13)
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