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  • Returning Library Materials | University of Texas at Austin Libraries
    the slot specifically designated for their return on the west side of the Doty Fine Arts Building or in the AV return box inside PCL materials on less than 7 day loan journals fragile materials Tarleton Law Library materials Materials other than the exceptions above may be returned to any library s book return or at drive up book returns Book returns are regularly cleared nevertheless returning books to a book return will delay their being checked in and may result in fines if the books are returned after the last time the book return is cleared for the day The University of Texas Libraries and the Tarleton Law Library are separate entities Return each library s materials to the owning library Returning by Mail Please remember that books remain your responsibility until they are received and checked in at a circulation desk If you are out of town avoid late charges by maintaining your current email and postal mail address with the University keeping up with the status of the materials you have checked out and allowing sufficient time for return by mail University Mail Service does not provide delivery of books borrowed from the Libraries If you are on campus return materials to one of the Libraries book returns or an appropriate service desk If you return a book by mail be aware that it may take more time than you expect to reach the library Mail comes to campus then to the appropriate library and then to the circulation desk University staff may accept delivery of an item a day or two in advance of its being checked in at the library circulation desk Using a form of mail that allows you to track a package will help you know it has been delivered U S Mail Circulation Services Dept or name of other library unit University of Texas Libraries The University of Texas at Austin 101 E 21st St Stop S5460 Austin TX 78712 1490 Expedited Mail Service PCL Circulation Services University of Texas Libraries The University of Texas at Austin 101 E 21st St First Floor Dock Austin TX 78712 Drive Walk to Returns There are three drive to walk to returns on the University of Texas at Austin main campus You do not need a University parking permit to drive by and use the PCL or north campus returns A fourth walk to only return is located on the East Mall Restrictions are posted on the book returns Signs indicating that the book returns are closed may also be posted during holiday periods During holiday periods when these returns are closed books not listed in the above restricted list may be returned to any library s book return One return is located west of the Perry Castañeda Library in the one way alley off 21st Street between the University Christian Church and the University Teaching Center UTC As you proceed south the book return is on the left click image to enlarge Directly behind

    Original URL path: http://www.lib.utexas.edu/services/borrower/returning.html (2016-02-17)
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  • Pick It Up - Holds, Recalls, Available Items | University of Texas at Austin Libraries
    or outside libraries as damage may occur For more information about the Pick It Up service please see the Pick It Up Available Items FAQ Q Some books have due dates that are many months in the future Can I recall them too Yes Items checked out on semester loan periods are also subject to recall Q Can I recall something from a professor Yes Any borrower can place a recall or hold for an item no matter who has it checked out All items which may be recalled must be returned by the due date to avoid penalties Borrowers are expected to take this into account when they borrow items and to ensure that any items recalled from them are available for return by the due date Q What does HOLD or RECALLED mean in the Library Catalog This means a recall or hold request has been placed for that item The number of outstanding requests is also shown Q What does ON HOLD SHELF mean in the Library Catalog This means that the item is checked in at the location that the next borrower has requested to pick it up But it may not yet have reached the hold shelf for checkout If you believe you are next in line for the item check your email for the Libraries notification or check your Requested items list in My Library Account to make sure that the item is ready for you to check out Q How will I know when it s ready for me to pick up You will be notified via e mail when it is ready to be picked up If there is no e mail address in your University or library record you will be notified via the appropriate campus or U S mail address Your list of Requests in My Library Account will show Ready Must pick up by date Do NOT go to the library to borrow the item without either receiving the notice or seeing that the item appears in your list of requests as Ready specifically Ready not Available or In transit or Due You may be in the request queue for an item but if you are not first in the queue you will not be able to check it out Q After notifying me it s ready how long does the library hold the item for me Generally you will have about 7 days to pick up an item being held for you Your list of Requests in My Library Account will show the deadline Ready Must pick up by date for that item Q How do I pick up something held or recalled for me After you receive notification that the book is ready for you Go to the library holding the item Bring a valid University of Texas at Austin ID card or library card Ask for the item at the circulation desk Q Can I request all copies of a book You can do so but

    Original URL path: http://www.lib.utexas.edu/services/borrower/recalls_and_holds.html (2016-02-17)
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  • Searches | University of Texas at Austin Libraries
    Email Chat Call Visit Home Library Services Borrowing Searches Loan Periods Summer Privileges for Non Enrolled Students Courtesy Borrower Services Returning Library Materials Renewing Library Materials Placing Holds and Recalls Charges for Overdue and Lost Materials Lending and Use Policies Searches for Shelf Items You may request to have staff search for an item that should be on the shelf but is not Before requesting a search please check the Library Catalog to make sure that the item is not checked out at a special location or already being searched If the item you want is checked out in most cases you can request it online in the Library Catalog If an item is at a special location and is not currently available for checkout or if an item has a status other than available please ask circulation desk staff about other options for obtaining it If the item you want is already being searched monitor the Catalog for a change in status to missing or available To request a search use the Search Hold Recall form available at circulation desks Complete the form and submit it at the circulation desk of the library that owns the item A search cannot be requested online or by e mail You will be notified of the search results If found general collection items will be held for you for eight days Library use or limited circulation items are not held but you will be notified if they have been located and are back in their proper place on the shelf for Returned Items You may also ask library staff to search for an item when you believe you have returned it although the library s records still show it as checked out to you To request a claims returned search contact the

    Original URL path: http://www.lib.utexas.edu/services/borrower/searches.html (2016-02-17)
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  • Charges for Overdue and Lost Material | University of Texas at Austin Libraries
    notices are mailed as a courtesy These notices are not sent by postal mail if an e mail address is not available Failure to receive reminders or overdue notices does not excuse borrowers from the responsibility of returning or renewing items on time to avoid penalties Damaged Material Charges Repair material which can be repaired without rebinding 25 00 Rebind material which can be repaired only by rebinding 25 00 Replacement charge for material too badly damaged to be repaired or rebound See charges below Replacement Charges A user or borrower is assessed replacement charges when material is damaged beyond repair when material is declared lost by the borrower or when an item is billed as overdue by the Libraries Items are billed as overdue if they have not been renewed or returned within a specified time after the due date depending on the loan period The replacement charge represents the cost to the library when an item is billed or lost including the cost of purchasing and processing a replacement where applicable The charge may include the following 25 00 processing fee 25 00 billing service fee replacement cost of item and 25 00 binding fee if applicable Borrowers who wish to replace a lost item thereby eliminating the item cost may present a new copy of the same edition to a circulation supervisor at the library from which the item was checked out The Libraries reserves the right to determine whether a copy submitted is acceptable If the copy is accepted the item cost will be canceled Other applicable fines or fees remain even if the item itself is replaced To discuss replacement other than by an identical copy contact the subject specialist responsible for the collection to which the item belonged The cost assessed for billed or

    Original URL path: http://www.lib.utexas.edu/services/borrower/overdue_books.html (2016-02-17)
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  • Appealing Library Charges | University of Texas at Austin Libraries
    Students Courtesy Borrower Services Returning Library Materials Renewing Library Materials Placing Holds and Recalls Charges for Overdue and Lost Materials Lending and Use Policies Appealing Library Charges To request cancellation or reduction of a library charge first discuss the charge with a circulation desk supervisor in the unit s owning the material for which charges are assessed If resolution fails then make written appeal Appeals must be filed within one semester from the end of the semester in which the charges were assessed Appeal letters may be emailed to the Appeals Coordinator and should include name EID current address the item s for which charges are in question the date s the transaction s occurred the reason for appeal Direct the appeal to the appropriate committee Student Library Appeals Committee or Faculty Staff Library Appeals Committee via U S mail University of Texas Libraries The University of Texas at Austin 101 E 21st St Stop S5460 Austin TX 78712 1490 or campus mail University of Texas Libraries Circulation Services S5460 An appeals form may be used to submit an appeal This form may be printed filled out and mailed or delivered as described on the form The Committee will not consider an appeal based solely on inability to pay and or disagreement with the assessment structure Address such disagreement to the Associate Director for User Services Catherine Hamer The Student Library Appeals Committee is composed of University of Texas at Austin students The Faculty Staff Committee is composed of members of the University Library Committee These committees meet infrequently so resolution of appeals may take time If the appeal is accepted for consideration the amount under appeal is waived until the Committee reviews the appeal Library records used by the Committee to reach a decision are open to appellants upon

    Original URL path: http://www.lib.utexas.edu/services/borrower/appeals.html (2016-02-17)
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  • Summer Library Privileges | University of Texas at Austin Libraries
    Librarian Email Chat Call Visit Home Library Services Borrowing Summer Library Privileges Loan Periods Summer Privileges for Non Enrolled Students Courtesy Borrower Services Returning Library Materials Renewing Library Materials Placing Holds and Recalls Charges for Overdue and Lost Materials Lending and Use Policies Summer Library Privileges The Libraries offers summer privileges to University of Texas at Austin students who were enrolled for spring but who are not enrolled for the summer semester Library services available include regular student check out privileges access to Interlibrary Services access to most University of Texas Libraries electronic resources use of studies carrels or lockers under the guidelines that apply to enrolled students Spring graduates also retain privileges the following summer Students who withdraw during the spring semester do not their library privileges resume when they re enroll Check out and renewal As during the long semester a current valid University of Texas at Austin ID is required to check out materials Students may continue to renew material online Regular library policies apply borrowers are responsible for returning recalled materials by mail if they are away from Austin Failing to respond to email notifications may result in library fines and financial bars which will not

    Original URL path: http://www.lib.utexas.edu/services/borrower/summerprivileges.html (2016-02-17)
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  • Reciprocal Borrowing Programs | University of Texas at Austin Libraries
    Library Services Borrowing Reciprocal Borrowing Programs Loan Periods Summer Privileges for Non Enrolled Students Courtesy Borrower Services Returning Library Materials Renewing Library Materials Placing Holds and Recalls Charges for Overdue and Lost Materials Lending and Use Policies Reciprocal Borrowing Programs University of Texas at Austin students faculty and staff obtain credentials at Courtesy Borrowing Services to participate in the following reciprocal borrowing programs Borrowers must present a current University of Texas at Austin ID and come during the hours that the Courtesy Borrower Desk is open Credentials are not issued to borrowers with outstanding University of Texas at Austin Libraries charges TexShare Library Card Program A reciprocal borrowing program coordinated by the Texas State Library The students faculty and staff of participating Texas colleges and universities and the patrons of participating public libraries are eligible for this program which provides access to materials in many Texas libraries Research Library Cooperative Program RLCP A resource sharing program among the University of Texas at Austin the University of California Berkeley and Stanford University RLCP provides onsite and remote borrowing privileges to faculty professional academic staff and graduate students of the participating institutions The Reciprocal Faculty Borrowing Program A program sponsored by the

    Original URL path: http://www.lib.utexas.edu/services/borrower/reciprocal.html (2016-02-17)
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  • The TexShare Library Card Program | University of Texas at Austin Libraries
    for Overdue and Lost Materials Lending and Use Policies The TexShare Library Card Program The TexShare Library Card Program provides free reciprocal borrowing privileges to students faculty and staff of Texas colleges and universities and to patrons of participating public libraries The intent of the program is to promote and facilitate direct access to information among the TexShare Library communities Obtaining a TexShare Card All University of Texas at Austin students faculty and staff are eligible to participate in the TexShare program TexShare cards to be presented at the library the borrower wishes to visit are issued at the Courtesy Borrower Desk in PCL 2 122 during Courtesy Borrower service hours In order to obtain a TexShare card members of the university community must clear any financial bars TexShare cards will not be issued to any borrower whose University of Texas at Austin library privileges have been suspended TexShare cards issued to faculty and staff members expire August 31 of the current fiscal year TexShare cards issued to students are valid for the current semester and expire as of the end of semester due date Responsibilities of the Borrower TexShare Library Card Program participants will Present identification as required Observe

    Original URL path: http://www.lib.utexas.edu/services/borrower/texshare.html (2016-02-17)
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