archive-edu.com » EDU » W » WHITTIER.EDU

Total: 1567

Choose link from "Titles, links and description words view":

Or switch to "Titles and links view".
  • Getting Help at IT Services | Whittier College
    urgent by the Help Desk in concert with the caller Urgent problems during extended support hours On Sundays 1 00 p m 10 00 p m and Monday through Thursday 5 00 p m 10 00 p m if your situation is urgent and needs to be handled immediately please call x4287 and ask to speak to an IT staff member If the Help Desk is unable to resolve the issue and the problem is an outage of a critical service please see list below they will contact an on call IT staff member If the Help Desk cannot resolve the issue and the problem is not covered by our extended coverage the problem will be addressed the next business day after 8 00 a m We cannot provide extended support for desktop problems affecting an individual In these situations the Help Desk will attempt to find a temporary workaround solution Course of business not urgent problems and issues Non urgent issues may be reported by calling x4287 or by sending an email to helpdesk whittier edu After Hours Support Services Covered The following are all the services that are covered by After Hours support those hours beyond Normal Business Hours and Extended Support Hours After Hours support for other services is not provided by IT Services For things not on this list the Help Desk will do their best to help or suggest a workaround For example you can often find another computer or printer to use until the next business day by visiting a nearby lab or classroom If the problem is covered under our extended support the Help Desk will contact a member of the IT staff After Hours Support is for the following Critical Services only Banner Administrative Systems myWhittier Portal Email Systems Faculty Staff Student SMTP Blackboard Card System Campus Phone Service Campus Network not individual connections Other Services Internet Connection Domain Name Service DNS Dynamic Host Configuration Protocol Servers DHCP Clean Access Moodle support is provided by the library x4247 during Normal and Extended Hours After Hours support for Moodle is not provided Methods of Getting Help Phone Calls If the problem can be solved by the Help Desk on the phone they will help you immediately If problem can be solved by the Help Desk but not on the initial call The Help Desk will explain they will need to get back to you and will verify your contact information If the Help Desk does not give you a expectation on when you will hear back from them e g 1 business day 4 hours 1 hour or other negotiated time frame often called a Service Level Agreement or SLA ask for one The Help Desk will contact you within the agreed call back time and either solve your problem or provide you an update on its status If problem needs to be solved by IT Services staff The Help Desk and caller will together assess the Urgency see above for criteria The

    Original URL path: http://www.whittier.edu/it/gettinghelp (2016-01-26)
    Open archived version from archive


  • Learning Opportunities | Whittier College
    Technology Services Prev Next In This Section IT Mobile Getting Started Computer Labs Getting Help Learning Opportunities Documentation Services Phones Student Email Faculty Staff Email Moodle Online Courses MyCard My Whittier Contact Us You are here Home Information Technology Services Learning Opportunities Learning Opportunities On 6 May 2013 By Anonymous not verified 0 Comments IT Services offers a variety of ways to learn new technologies tailored to what you want to learn and how you want to learn it Our offerings range from comprehensive training e g how do I learn Photoshop to specific questions e g how do I create an automatic table of contents in MS Word and may be delivered using several methods Phone Calls During normal Operating Hours questions may be asked of IT Services by calling x4287 If no IT staff member is available either leave a voice mail message or send an email to helpdesk whittier edu Email During normal Operating Hours questions may be emailed to IT Services at helpdesk whittier edu Walk in IT Services provides walk in computer training by appointment on the ground floor of the library This training option is especially popular for hands on training and custom tailored instruction  Walk in service without an appointment is provided on a first come first served basis and is dependent on if a staff member is available Appointments When coming to IT Services is impractical or inconvenient you can make an appointment with IT Staff to meet with you at your on campus location IT Staff will not travel off campus e g to your home to provide instruction Remote web conferencing If in person training is impractical you can make an appointment with IT Staff to participate in a web conference Audio communication would be facilitated by telephone and

    Original URL path: http://www.whittier.edu/it/learningopportunities (2016-01-26)
    Open archived version from archive

  • Documentation | Whittier College
    Students Transfer Students Graduate Students Get to Know Us Apply for Admission Financial Aid Costs Admitted Students Contact Us Campus Life Campus Life Home Getting Involved Housing Food Health Exercise Sustainability Student Support First Year at Whittier News Events Office of Communications News Releases Campus Events Calendar The Rock For the Media Emergency Information Athletics Athletics Alumni Get Involved Our Alumni Poet Awards Benefits Services Connect Whittier Weekend Information For Students Alumni Parents Families Friends Neighbors Faculty Staff Information for Students Alumni Parents Families Friends Neighbors Faculty Staff Apply Visit Search form Search Calendar Directory Campus Life Admission About Academics News Events Athletics Giving Alumni IT services Information Technology Services Prev Next In This Section IT Mobile Getting Started Computer Labs Getting Help Learning Opportunities Documentation User Guides Services Phones Student Email Faculty Staff Email Moodle Online Courses MyCard My Whittier Contact Us You are here Home Information Technology Services Documentation Documentation On 6 May 2013 By Anonymous not verified 0 Comments Documentation consists of user guides for applications used throughout campus and Whittier College IT policies procedures If you have any questions and suggestions regarding the guides and policies please contact IT Services at 562 907 4287 or send

    Original URL path: http://www.whittier.edu/it/documentation (2016-01-26)
    Open archived version from archive

  • Services | Whittier College
    Student Support First Year at Whittier News Events Office of Communications News Releases Campus Events Calendar The Rock For the Media Emergency Information Athletics Athletics Alumni Get Involved Our Alumni Poet Awards Benefits Services Connect Whittier Weekend Information For Students Alumni Parents Families Friends Neighbors Faculty Staff Information for Students Alumni Parents Families Friends Neighbors Faculty Staff Apply Visit Search form Search Calendar Directory Campus Life Admission About Academics News Events Athletics Giving Alumni IT services Information Technology Services Prev Next In This Section IT Mobile Getting Started Computer Labs Getting Help Learning Opportunities Documentation Services Banner Security Request Form Computer Repair Computer Purchases Educational Priced Software Networking Support Supported Services Software Downloads Phones Student Email Faculty Staff Email Moodle Online Courses MyCard My Whittier Contact Us You are here Home Information Technology Services Services Services On 6 May 2013 By Anonymous not verified 0 Comments IT Services offers a wide array of computing networking and telecommunications resources and services to members of the college community to facilitate teaching and learning research and administrative activities and to further the College s mission Among the services we provide are voice and data communications including network service to the residence halls administrative

    Original URL path: http://www.whittier.edu/it/services (2016-01-26)
    Open archived version from archive

  • Phones | Whittier College
    Support First Year at Whittier News Events Office of Communications News Releases Campus Events Calendar The Rock For the Media Emergency Information Athletics Athletics Alumni Get Involved Our Alumni Poet Awards Benefits Services Connect Whittier Weekend Information For Students Alumni Parents Families Friends Neighbors Faculty Staff Information for Students Alumni Parents Families Friends Neighbors Faculty Staff Apply Visit Search form Search Calendar Directory Campus Life Admission About Academics News Events Athletics Giving Alumni IT services Information Technology Services Prev Next In This Section IT Mobile Getting Started Computer Labs Getting Help Learning Opportunities Documentation Services Phones Voicemail Cisco Phones Meeting Place Student Email Faculty Staff Email Moodle Online Courses MyCard My Whittier Contact Us You are here Home Information Technology Services Phones Phones On 6 May 2013 By Anonymous not verified 0 Comments Faculty and staff are provided with campus phones and or voice mail Getting Started For Faculty Staff Cisco Phone Quick Reference Card Setting Up Your Voice Mail Box Voice Mail and Messages User Guide Setting Up Speed and Abbreviated Dials Incoming Call Forwarding Message Monitor Cisco IP Phone 7961 7962 Video Tutorial IT Tech Tip Ringtones IT Tech Tip Directories Questions or Problems All telephone and voice

    Original URL path: http://www.whittier.edu/it/phones (2016-01-26)
    Open archived version from archive

  • Student Email | Whittier College
    School School Song Alma Mater Admission Aid First Year Students International Students Transfer Students Graduate Students Get to Know Us Apply for Admission Financial Aid Costs Admitted Students Contact Us Campus Life Campus Life Home Getting Involved Housing Food Health Exercise Sustainability Student Support First Year at Whittier News Events Office of Communications News Releases Campus Events Calendar The Rock For the Media Emergency Information Athletics Athletics Alumni Get Involved Our Alumni Poet Awards Benefits Services Connect Whittier Weekend Information For Students Alumni Parents Families Friends Neighbors Faculty Staff Information for Students Alumni Parents Families Friends Neighbors Faculty Staff Apply Visit Search form Search Calendar Directory Campus Life Admission About Academics News Events Athletics Giving Alumni IT services Information Technology Services Prev Next In This Section IT Mobile Getting Started Computer Labs Getting Help Learning Opportunities Documentation Services Phones Student Email Faculty Staff Email Moodle Online Courses MyCard My Whittier Contact Us You are here Home Information Technology Services Student Email Student Email On 6 May 2013 By Anonymous not verified 0 Comments Whittier College Whittier Law School Student Email Gmail Getting Started WC WLS Student Gmail Usage Policies and FAQs Email Safety Tips Gmail Login Problems Information Technology Services

    Original URL path: http://www.whittier.edu/it/studentemail (2016-01-26)
    Open archived version from archive

  • Faculty/Staff Email | Whittier College
    Gallery Broadoaks School School Song Alma Mater Admission Aid First Year Students International Students Transfer Students Graduate Students Get to Know Us Apply for Admission Financial Aid Costs Admitted Students Contact Us Campus Life Campus Life Home Getting Involved Housing Food Health Exercise Sustainability Student Support First Year at Whittier News Events Office of Communications News Releases Campus Events Calendar The Rock For the Media Emergency Information Athletics Athletics Alumni Get Involved Our Alumni Poet Awards Benefits Services Connect Whittier Weekend Information For Students Alumni Parents Families Friends Neighbors Faculty Staff Information for Students Alumni Parents Families Friends Neighbors Faculty Staff Apply Visit Search form Search Calendar Directory Campus Life Admission About Academics News Events Athletics Giving Alumni IT services Information Technology Services Prev Next In This Section IT Mobile Getting Started Computer Labs Getting Help Learning Opportunities Documentation Services Phones Student Email Faculty Staff Email Moodle Online Courses MyCard My Whittier Contact Us You are here Home Information Technology Services Faculty Staff Email Faculty Staff Email On 6 May 2013 By Anonymous not verified 0 Comments Whittier College Whittier Law School Faculty Staff Email Whittier College Faculty Staff Email Whittier Law School Faculty Staff Email Information Technology Services Getting

    Original URL path: http://www.whittier.edu/it/facultyemail (2016-01-26)
    Open archived version from archive

  • Forwarding Mail | Whittier College
    the Performing Arts Greenleaf Gallery Broadoaks School School Song Alma Mater Admission Aid First Year Students International Students Transfer Students Graduate Students Get to Know Us Apply for Admission Financial Aid Costs Admitted Students Contact Us Campus Life Campus Life Home Getting Involved Housing Food Health Exercise Sustainability Student Support First Year at Whittier News Events Office of Communications News Releases Campus Events Calendar The Rock For the Media Emergency Information Athletics Athletics Alumni Get Involved Our Alumni Poet Awards Benefits Services Connect Whittier Weekend Information For Students Alumni Parents Families Friends Neighbors Faculty Staff Information for Students Alumni Parents Families Friends Neighbors Faculty Staff Apply Visit Search form Search Calendar Directory Campus Life Admission About Academics News Events Athletics Giving Alumni In This Section Mail Room Mobile Incoming Outgoing Mail Forwarding Mail Contact Us You are here Home Mail Room Forwarding Mail Forwarding Mail On 22 Apr 2013 By rrafferty 0 Comments When graduating or leaving campus for the summer students may have mail forwarded by filling in a change of address card available in the Mail Room First class mail will be forwarded for two months 3rd class mail will not be forwarded Mail Room personnel will gladly

    Original URL path: http://www.whittier.edu/mail/forward (2016-01-26)
    Open archived version from archive



  •